Jacobs Pianos is the area's exclusive Steinway piano dealer, offering a wide selection of Steinway, Boston, and Essex pianos, as well as Roland digital pianos. The store features a sales showroom and a recital hall that seats 90, complete with an onstage Steinway Model B. It is also home to the Steinway Society, a nonprofit dedicated to piano scholarship and performance, and provides onsite piano lessons. Customers consistently praise the exceptional service at Jacobs Pianos, particularly highlighting the knowledgeable and patient staff. Randy and Valerie are noted for their helpfulness, guiding customers through the selection process without pressure. Many have shared positive experiences, stating that the staff takes the time to explain options and answer questions, making the purchasing experience enjoyable. The store is recognized for its impressive collection of both new and used pianos, making it a great choice for anyone in search of a quality instrument. Customers have expressed satisfaction with their purchases, including a Roland digital piano and a Steinway Grand B, appreciating the seamless delivery and overall service. Jacobs Pianos is highly recommended for anyone looking for a piano, whether new or used.
Amazing sales folks, not pushy, let you take your time to try many and decide. Not to mention good and competitive pricing! Great collection of pianos.
May 2023
Great customer service. Quick delivery and so easy to work with. I highly recommend ordering from them. I worked with Valerie Vogt and she was very responsive and accommodating in every way.
April 2023
Fantastic selection with highly knowledgeable and patient staff. Randy (the regional manager) walked us through all the pros and cons of each piano for our needs. The entire process was pleasant and delivery/installation seamless. Thanks Randy!
