Metro by T-Mobile receives reviews noting the store is always clean with prompt greetings. The deals are described as out of this world, and T-Mobile Tuesdays are highlighted as awesome. Customer service experiences vary, with some reports of decent or terrible service at other locations, but this specific store receives high praise. Staff are commended for their dedication, patience, knowledge, and caring attitude, going out of their way to help and making customers feel appreciated, respected, and valued like family. The unlimited plan is noted by some as a little expensive and occasional little problems occur, but not often. Overall, outstanding service and years of customer loyalty are emphasized.