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September 2023 by herralbert
Excellent work
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February 2023 by Lizzy Born
It would be nice if the government officials in New Jersey decided to remove their heads from their backsides and advocate for the needs of their constituents. Thanks to the $5,000 property damage minimum coverage allowed, my insurance (after my deductible, of course) is now liable for $20,000 to replace my vehicle after it was hit by an underinsured driver. Totally legal, of course. Why not? THANKS SO MUCH! P.S. Super excited to see MY premiums increase for something that was completely out of my control.
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October 2022 by Lee Channing “Tyleeler” Tyler
You may have to wait on hold for a bit, they are very knowledgeable and helpful.Someone post the call prompts.Press 1 for...Press 2 for ...Super able to guide you through how to navigate the website.I found the website a bit confusing, and was able to easily ask and get the step by step instructions necessary to get the paperwork I needed...Annual reportGood standing CertificatesBe doing something else with a loud speaker phone as you wait on hold. Sometimes it's quick, sometimes it's awhile.
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October 2022 by Teri Marie Hertler
I intend to report wrong doings re: my Ins. Carrier- spoke to an agent yesterday, I know who to report them to Now!
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June 2022 by Lee Tyler “NatEco” NatEco Solar Installation & Roofing
You may have to wait on hold for a bit, they are very knowledgeable and helpful.Someone post the call prompts.Press 1 for...Press 2 for ...Super able to guide you through how to navigate the website.I found the website a bit confusing, and was able to easily ask and get the step by step instructions necessary to get the paperwork I needed...Annual reportGood standing CertificatesBe doing something else with a loud speaker phone as you wait on hold. Sometimes it's quick, sometimes it's awhile.
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June 2022 by Victoria Lindsey
This is where you make complaints about the banks and insurance companies. I was with Geico 13 years 10 full coverage. In hurricane IDA my car and home were lost. I had rental and car insurance. I. Am still fighting with Geico after 8 months about my plates and my RX glasses.I have been waiting for an investigation to be over for 8 months over for 1000 pair ofArmani glasses with RX. Stolen by the salvage yard and my plates. Geico moved the car without telling me and never gave me the address. Now they say the car was auction. REALLY you told me totaled. Never recommend Geico and liberty mutual is much and cheaper .
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June 2022 by Patty Milligan
They get paid not to help the consumers but they help the big corporations.
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September 2021 by Phil Camacho
My 1st time, I enjoyed the burger wrapped in a very nostalgic presentation.
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August 2021 by Julie Dave
Worse customer service by Real State service agent named Silvia. So rude over the phone.
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June 2021 by Tiffany Werline
No help whatsoever!!!???
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August 2020 by REGINA A REALI
i got answers!
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July 2020 by Latifat Bamgbose
My tenant filed a false claim with my insurace company and l informed them it was false . But they went ahead and paid her $3,000 for her 'medical' & wanted to offer her $20,000. I informed them that is enabling fraud. Two months into the end of my policy, the refused to renew , due to unfavorable loss. I informed the DOB&I and my policy was renewed immediately. Thank you guys. You saved my life. As for the tenant we are in court.
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May 2020 by BTTF Administrator
Wow. We were in deep trouble having had our health insurance cancelled for an administrative misunderstanding. We could get no where with the insurance company. Out of desperation we called the complaint department and left a message not expecting to hear back any time soon. The next morning we received a call. After a very informative conversation with an investigator he recommended filling out a complaint. We sent the complaint the same day and the following day we were notified by the insurance company our policy was reinstated. Amazing and thank you for showing government can work for us.
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January 2020 by David Bytheway
Outstanding,absolutely outstanding!This is definitely not your average New Jersey government bureaucracy.I cant even count the number of times these guys have helped me with an insurance issue.So quick and easy to file an online complaint,and insurance companies respond fast,they don't like this kind of attention.My hat is off to the people of D.O.B.I.
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June 2019 by Yakov Z
Pretty helpful on the phone.
