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January 2024 by Samantha Martinetti
My first time going to a nail salon and they made me feel so welcome and comfortable. Sam did my acrylics and they look amazing. I didn’t get the name of the woman who did my pedicure, but she did extremely well and they both were so kind and very patient with me.
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December 2023 by Pari Patel
Loved my experience! The people are great! Prices are VERY reasonable! Would recommend to EVERYONE!
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December 2023 by Stephanie Elliott
If you have melanin don't go here. I had an appointment, my service was not completed because they stopped me for a walk in. Waited 15 minutes to get color for my pedicure it never happened. I ended up having to leave. This wasn't my first experience with racism at this place but I didn't want to jump to conclusions. Today it was very clear. I will not be going back ever.
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May 2023 by Jenna Stallworth
Coming to this salon after trying several in the area. Nail salon is clean and staff is friendly. Pricing is fair. Discount for paying with cash. Seems to be an overturn of techs.
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February 2023 by Marianne T.
Would not recommend this nail salon. It's dirty and the worst customer service. I gave them three chances and disappointed each time. I only get pedicures and during one of the pedicures the salon tech was texting the entire time. Even if you have an appointment they still make you wait 15-20 mins.
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October 2022 by Stacy Manners
I've been going to pro nails for waxing and pedicures for YEARS. Last time I went for an eyebrow and chin waxing, they told me the price was $30 while standing in front of a sign that said eyebrows - $10 and chin - $7. When I brought up the price difference, she said "okay, so $20". No, 7+10 is 17. Not 30, not 20. I will never use this place again and I recommend people find other places to get their services done.Service: Waxing
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October 2022 by Bobbie Wallace
I got a pedicure here by an older lady instead of cutting my cuticles she kept cutting my skin It was the worst experience ever. I then went back for a wax and she jumped out to do It and again I didn’t want to be mean and ask for another lady! She didn’t even get the hair off I paid for hair and wax still on me. I’ll never go here again
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October 2022 by Lynda L.
I use to go to Pro Nails all the time. Recently they have increased their pricesRetheth I have found much better and affordable places that are u he better.
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September 2022 by Amy Conrad
Got my nails done by Carla,she was amazing,I will definitely be returning to get them done by her again, overall great experienceService: Acrylic nails
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August 2022 by RGSOUNDF
I had gone to “Pro Nails” for years. They had changed 3 ownerships but the quality had stayed consistent. Today, I went there, and the ownership has changed again. Now, it’s called “Milano Nails”. They have raised the prices and rapidly dropped the quality. I paid over $60 with a tip TODAY for a gel pedicure which normally would last me up to 6 weeks, and the gel is already gone from the front of my toes. Stay away. Never going back.Services: Pedicure
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August 2022 by Mary D.
i typically never write reviews even if the service isn't great but i called because it says on their website that they offer LCN nails. essentially gel but a specific type of gel and application process. whoever i spoke to on the phone said yes they offer them i went in at 1 and everyone who asked what i was getting looked at me like i had 5 heads and told me they don't do that. i needed my nails short because i do hair for a living and can't have longer nails but i wanted just a little longer than what i had for engagement photos im taking this weekend. they talk me into getting acrylic which is longer than i would of wanted but it's fine. i was passed around 2 times before ending up with the girl who did my nails and i had an appointment...the first lady started filing my natural nails and made my nail bleed. and finally the other girl came out and took me back to her station. she did an okay job she was very nice the acrylic is very bulky and uneven and the french tip is wonky. they made a very big deal about my nails being stained from hair dye from my job which i didn't think would be a big deal. my nails ache which isn't normal no matter what anyone tells you. i used to go here all the time with my grandmother who used to be in the salon every 2 weeks for her fill and it was always so nice in there.. now a couple years later it is completely horrible based off of what it used to be like so sad
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August 2022 by Kyra G.
This place is a scam! I've been going here for about a year and they just switched owners. when i asked where ivy was (the woman who always does my nails) they told me she was on vacation. in reality they completely switched owners and the new ones are terrible. i sat there for 2 hours while they attempted to refill my gel manicure while they swapped out a new person numerous times to finish my nails. The filing was very uneven, took way too long, and they didn't understand what i was asking for. Extremely unorganized and unprofessional. i eventually left after 2 hours with unfinished nails and extremely disappointed. It's upsetting to have to change nail salons after going here for some time, don't be fooled by them... they are scamming you.
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July 2022 by Joanne M.
I have been going to Pro Nails since 1999 and loved it. Well, they changed hands. Now, it's a scam. I went in for a French Pedicure. They asked "gel"? I said "no, regular". They sent me to a chair. As I sat with the water filling up the basin, I called to someone that I was worried the water would overflow. They told me it had to be high enough so the jets didn't spray all over. Well, it came to an inch of the top and they never turned on the jets. The woman comes over to start the pedicure. I again told her "regular", not gel. After working on my feet for a bit, she said she had to go to the bathroom. Ok. In the meantime, another woman came and sat in front of me and started. I told her I have someone who started. No comment. A bit later, the original person came out and just walked to another client. Not even a "I was working on her". No explanations. The woman working on me was looking for the bottles of polish and I told her it was to be "french". She continued. I even had to ask her to put the toe spreaders on before she started to not smudge the polish (she wasn't doing this on her own). At the end, they tried to charge me for a gel pedicure ($19 more). I told them that's not what I asked for. I told the guy who greeted me AND the girl who started. Then they did the bait and switch on me. They insisted I pay for the higher pedicure because they gave me a gel. I told them that wasn't what I asked for. They kept insisting that I pay the higher price. So, I told them to remove it - I didn't want it as that wasn't what I asked for and I wasn't paying for something I didn't want - not my fault they didn't communicate. He finally told her to charge me the regular price. This was a BAIT AND SWITCH. The fact that the original girl didn't even look phased that someone else jumped in was a big sign. I would tell you - if you order a "lower priced" service, be careful. This was so smooth that I'm going to bet that this is a regular practice to get more money out of their clients. After all, most people would just swallow the extra service and pay it. This should be investigated.
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June 2022 by Jayme Strasburger
Ivy is great! She listens to what you ask. She is quick and efficient. She is great at multitasking.I have yet to see her run behind schedule. If your looking for a nail salon that is quick and excellent. Look no further.Service: Gel manicures
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May 2022 by nicoleta amantia
Booked an appointment for my sister and I with Andy. When asked how they can help us, I told the woman we had an appointment with Andy twice cause she asked me again 2 refills. They seat me and then seat my sister with a completely other nail tech, she didn’t want say anything and just let her do the fill. This is the second time he has done my fill and seemed extremely annoyed to be doing my nails, didn’t even say hello. My sisters nail tech was also extremely rude and asked where she had gotten her nails done and said when you go back they need to remove all the product nexttime, like they don’t even want our service. Her nails are in pain, she was drilling her cuticle and skin the entire time. Absolutely don’t recommend and will not be going back. Do not waste your money and time.
