The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location at 20 S Montgomery St offers walk-in passport services, with customers praising the friendly and patient staff, who have gone above and beyond to ensure timely and efficient service, even for heavy packages. Reviewers highlight the professionalism and politeness of the employees, with one customer describing their passport application experience as the best they've ever had at a post office.
The staff as a whole are so rude and don’t listen to your needs. Had to go to the Lawrence post office to handle simple matters they refused to take time to just handle
September 2026
The staff is friendly, but the facility looks awful! I have share my displeasure about the condition of this facility for over 2 years, but it still looks the same.
June 2026
Booked a passport appointment. Showed up for the appointment and they said the guy who does passports is on vacation. Asked why it would let me book online and they said they didn’t know :)
