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February 2024 by JoAnn Delaney
It took awhile to get help in finding the right tv. Finally someone came. He was very polite.
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February 2024 by Daniel Stephenson
Very helpful .... very knowledgeable.
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February 2024 by Lenore Bunton
Went to purchase a laptop. Salesman was knowledgeable and courteous
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January 2024 by June Quinkitty
We go to buy computer and staff take care very good
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January 2024 by Gabriel Martinez
Was given the wrong product had to return it and order it somewhere else . Slow communicant not much energy for customer service.
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January 2024 by Jacky Webb
I waited in line for service just to get help is crazy but the service person was helpful. So -1* ?
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January 2024 by Deanna Thompson
The staff at this location are always helpful
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January 2024 by Infinite Comfort
Good store always ha e what I'm looking for it
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January 2024 by Marco Reis
The place is CLOSED. Actually, the place was closed temporarily because of the rain (problems with the ceiling, etc. By mistake I just mentioned that it was closed
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January 2024 by Raul el duro
Best electrical appliances at the best price... I am a satisfied customer with Best Bay
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January 2024 by Allayn Rolon
Going to a brick and mortar store is the last thing I want to do in this digital age. The store is conveniently located but terrible service. No one is ever available to assist.
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January 2024 by Yadira J
Ive been waiting for a fridge for over a week. 3x its been rescheduled. What am i suppose to do now.
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January 2024 by Ashley Perez
Walked in to geek squad for help with my damaged surface pro in the middle of the work day with no appointment which obviously isnt ideal not to have an appt, but Jimmy at geek squad was extremely helpful. Worked with me and gave me multiple options to choose from.
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January 2024 by James
Disappointing Service for Car Electronics InstallationI visited the Best Buy in Union, New Jersey, with an appointment scheduled a month in advance to have a DIN radio and a backup camera installed in my car. My experience was far from satisfactory.To start: I called BestBuy and was given advice on what parts to buy, and made sure everything worked. Upon my arrival, I was greeted not with assistance, but by an extremely unhelpful and arrogant staff member who wouldn’t even give me his name. Despite having made an appointment and purchasing the recommended parts from Best Buy specifically for my vehicle, the staff member outright refused to even consider the installation. His immediate response was a flat "no," followed by a refusal to look at the parts or my car.What was more frustrating was his attitude throughout the interaction. He was dismissive and arrogant, offering no helpful advice or alternatives. His only explanation was citing "Best Buy liability" and the need to "certify their work," which was confusing and contradictory given that these were parts recommended and sold by Best Buy for my specific car model.This experience was not only a waste of my time as I drove an hour there and paid tolls, but also left me feeling disrespected and undervalued as a customer. I had expected a professional service, especially after following their guidance on purchasing the parts. Unfortunately, this visit only resulted in disappointment and frustration.
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January 2024 by Alfidis Joaquin
I went in to buy and no one helped me even though I called 2 employees, but I felt like they ignored me, just like the same thing happened in another