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December 2023 by G Sosa
Regular bank with drive tru ATM
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December 2023 by Jacobo M.
I've never had a good experience here. Been with capital one for about 10 years and at this branch I ALWAYS have an issue. ALWAYS. I honestly HATE this branch.
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October 2023 by V Brig
Worst branch location by far. The employees are extremely slow, always disappearing in between each customer, taking long breaks. Im currently in line writing this review, I’ve been standing in line for 25 minutes and there are still 2 people in front of me. 2 employees are currently not tending to customers even though there is a line of 10 people and only 1 active teller.
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August 2023 by Andre Diaz
Opened two accounts with today and was helped by Sofia. Her customer service was outstanding! She throughly explained the products I was interested in and answered all of my questions!
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August 2023 by vitor azinheira
I went to Union Branch the other day and Bank was almost empty and no one could help me open an account, They told me to fill out everything online and I can add people.Better if the branch don't have anyone there LOL. walking with iPad just to be present ???They don't want to work
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August 2023 by Menacing Butter
Great and speedy help, look for a guy with glasses and a laptop!
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July 2023 by Steven Rotolo
Teller has always been very polite and helpful. Had an issue with my account that was quickly resolved by their customer support team who sat me down and walked me through the issue.
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July 2023 by A D
Opened two accounts with today and was helped by Sofia. Her customer service was outstanding! She throughly explained the products I was interested in and answered all of my questions!
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May 2023 by Enrico Gutierrez
Decent enough bank, but slow, 6 tellers, only 1 open...and not the first time either. Transferring banks asap
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April 2023 by Suzanne Millan
The ATM is a pain in the neck . Too high for normal cars. It's also too far away from our home. Hard to get to.
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March 2023 by Nunu
Worst place ever. No hello, no thank you, no you need anything else. Workers are so rude and it's disgusting. You get "what do you need".... Lol smh You also wait forever at the drive thru window. The worker will look at you and say nothing for 5mins. I press the button and you get hold on for an additional 5 mins. Lol what a joke.
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March 2023 by Brielle Marie
This bank has no customer service. The staff is rude and no one wants to help you or work here so it seems. I regret banking with capital one.
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February 2023 by Michelle Hendricks
I don’t know if the manager was being truthful but this is the first capital one bank that doesn’t have a restroom for their customers. Disappointed
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January 2023 by Nathan M.
Atm machines suck it just ate my money! Tried calling the number on the machine they said their hours are from 8 am - 11pm it was 11:21 when it happened. Customer service people worked on it and got me my money back!
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October 2022 by James Gerald
I did a currency exchange the other day. The teller told me that it’ll take 10-15 for the money to show on my bank account. There was no cash option or at least she didn’t tell me. She almost didn’t give me a receipt or anything if I didn’t ask. I left the bank with doubts feeling. Today is the seventh day and the balance hasn’t reflected on my account yet which I will continue to monitor until the 15th day. No activity posted on my account for example such as pending amount or anything. Wonder if this is a normal procedure.
