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September 2025 by Mark Hudson
We were on the road and did not have internet. I called Connect10 and Tyler answered the phone he overnighted the modem and the next day we had fast internet. We have used this all over the country and always had great connection. If it is slow I just live chat and within a few minutes they have found a better carrier and the internet is good for working or steaming. I highly recommend Connect10 and the personal quick response to any issues.
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September 2025 by Jeff
I have NOT one, BUT the reason below is why I won't.*****
From A Previous Customer RePosted :
When I contacted customer service, the “solution” was to send me an antenna to boost my signal — and then charge me $300 for it once it worked.
When I requested a return, I was told I had to pay my own shipping to send their router back — something never disclosed upfront. Most companies cover this when their product fails, but not here. Poor service, hidden costs, and unhelpful support from start to finish. ******
I am in Customer Service as well as we manufacture our own product and sell on Amazon and this site seems to gouge the customer for every dollar.
BUYER BEWARE !!
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August 2025 by James Mckamie
This internet company has been working hard for my family to keep us connected to the world with internet for 18 months now as we lived in our rv and now that we are going to be moving back into a house we are sorry to be leaving them if you need anything all you have to do is call them Tyler will hook you up and the costumer service is impeccable they have live chat and 24/7 service
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August 2025 by Yoleidy Guzman
I really enjoy to talking with Taylor mucho. He is the good help person and I love the wifi
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August 2025 by Michelle Downer
Please do not use this Wi-Fi service. It has been the worst experience my son and I have ever had. I tried to make it work for an entire year, but I can no longer tolerate it. I'm currently trying to call them to disconnect the service, but the phone number I'm using is not working.
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August 2025 by S Goodrich
Great product and great support. I have bad cell service and Tyler and his group were able to get me great internet speeds and we're also able to stream TV with no problems.
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August 2025 by Tom Welsh
This was our first venture into full time RV life and Connecten is better than eexpected. Wife works full time from the road and the campground is in a bad location for.cell service. We booted up and could not get a connection, alas, Customer Service to the rescue. They connected us direct to the strongest signal and it has performed flawlessly ever since. Thank you Connecten for such a great service.
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August 2025 by Amanda Thompson
I signed up for ConnecTen after being assured their service would work in my rural location despite spotty cell reception. Within 24 hours, it was clear it wouldn’t.
When I contacted customer service, the “solution” was to send me an antenna to boost my signal — and then charge me $300 for it once it worked.
When I requested a return, I was told I had to pay my own shipping to send their router back — something never disclosed upfront. Most companies cover this when their product fails, but not here. Poor service, hidden costs, and unhelpful support from start to finish.
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August 2025 by Michael Davidson
This service was great for a while but now I have to reset the router ofter to get fast speeds. If I call and have them check my service it is lightning fast for about a week maybe. Then throttles down bad. I even pay the $120 for no Throttling. What a shame as it was great for a while.
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August 2025 by Jerry Arneson
Tyler and Angel are great examples of how you should do Customer Service. Can’t thank them enough.
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August 2025 by Sandra Fuentes
I want to thank Tyler as he personally extended my trial period an extra week to make sure that I could get the information I needed because my trip was extended and wanted to make sure that it would work at the next location and it totally did so I'm on board now
Going to cancel my starlink now!
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August 2025 by Yvonne Drescher
Ordered, promptly received, had some issues with set up, trouble shooting was done and a new unit shipped same day. Customer service response was quick and professional.
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August 2025 by Алена
I love plug and play systems that ACTUALLY work!!!
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July 2025 by Charles Haas
Great experience with Tyler and the Connecten system works as expected.
Highly recommend for anyone in a rural area or traveling!
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July 2025 by Alan Kowal
Have my camper in a very remote location where every other service / router / dome I tried worked marginally at best. Got this unit at a show in Feb and it has worked better than anything I tried before no matter what the outside conditions are. Have 3 TV's and several cell phones and it all works well. great product
