CVS offers a mixed shopping experience according to customer reviews. Many customers express frustration with long wait times and understaffing, particularly during evening shifts. The pharmacy is often busy, making it difficult to reach staff by phone. However, some employees, like pharmacists Ahmad and Maieta, have received praise for their helpfulness and friendliness. While some customers appreciate discounts and courteous cashiers, others report unprofessional behavior from certain staff members. Additionally, issues with empty shelves have been noted, which may deter casual shoppers. Overall, CVS can be a good option for experienced shoppers who are familiar with the store's services, but improvements in staffing and customer service are needed to enhance the overall experience.
I am absolutely appalled by the pharmacy. Very rude employees and pharmacists. They are not helpful at all. They catch an attitude with customers and are even bold enough to make certain rude comments so that customers hear them. Enough is enough. CVS needs to get it together and understand what professionalism is.
February 2025
Cvs Pharmacy is horrible !! They don't try to offer other alternatives to the medication that my insurance is not approving! If my doctor recommends something it's not approved! Medicare is new for me and it's Sad Sad that my much needed Cholesterol medication went from 0.00 to $102 !! It's outrageous to the seniors !!
January 2025
I tried to speak with someone in the pharmacy for five hours, but no one ever picked up. The message said the would return my call in one hour, but they didn’t even after leaving 20 Messages!!! What kind of customer service is this?!? It is disgraceful!!!!!!
