CVS offers a mixed shopping experience according to customer reviews. Many customers express frustration with long wait times and understaffing, particularly during evening shifts. The pharmacy is often busy, making it difficult to reach staff by phone. However, some employees, like pharmacists Ahmad and Maieta, have received praise for their helpfulness and friendliness. While some customers appreciate discounts and courteous cashiers, others report unprofessional behavior from certain staff members. Additionally, issues with empty shelves have been noted, which may deter casual shoppers. Overall, CVS can be a good option for experienced shoppers who are familiar with the store's services, but improvements in staffing and customer service are needed to enhance the overall experience.
20 people behind the pharmacy counter yet slow and poor customer service
July 2026
Like that its 24hrs but the workers there move too slow. That's my only issue. Someone should be at the register at least two personal.
June 2026
I went to CVS on 2287 Morris Avenue in Union NJ and bought some things and I must say that I was very pleased with the services. Lines were short and the person who helped me at the register was excellent. He applied all my coupons/discounts and save me money. Great prices and clean store. Very pleased! Thank you team CVS!
