FedEx Ship Center in Union, NJ offers a range of packing supplies, boxes, and FedEx shipping services. Customers can have their FedEx shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager. The center provides cost-effective expedited, standard, and economy shipping options, with FedEx Ground being faster to more locations than UPS Ground. Customers have praised the exceptional customer service at FedEx Ship Center. A helpful and friendly staff member, described as a "super super helpful" dispatch-type who answers the phone and takes care of everything, ensured a customer received their delivery after the drivers failed to do so. Another customer expressed gratitude for the amazing delivery person, Mario, who is always on time and smiling, even in snowy weather. However, not all experiences have been positive. One customer had an expensive monitor damaged during shipping and their claim was denied due to poor packaging, despite the center being responsible for packing and shipping the item. The customer service in this case was described as poor. Overall, FedEx Ship Center in Union, NJ offers a range of shipping services and generally provides excellent customer service, with helpful and friendly staff members who go above and beyond to assist customers.
