IMG - International Motor Group is highly regarded for its professionalism, honesty, and ethical approach to auto care. Customers consistently praise the team, especially Sal, for their quick and accurate diagnosis of vehicle issues, often saving clients money by identifying the true problem rather than unnecessary repairs. One customer shared how IMG found corroded wiring that had been overlooked by a dealership, resolving longstanding electrical issues at a much lower cost. The staff at IMG are described as highly skilled, with master-level knowledge, capable of diagnosing and fixing a wide range of vehicle problems efficiently. They take personal care of each vehicle and customer, ensuring that every car is checked beyond the initial issue to guarantee safety and proper functioning. Customers feel confident knowing their vehicles are in trustworthy hands, especially when sending loved ones back to college or purchasing used cars. The team’s dedication is evident in their willingness to go above and beyond, including late inspections and thorough diagnostics. Many reviews highlight the family-like atmosphere and pride the staff take in their work, making IMG a top choice for auto care in North Essex County. Overall, IMG is recognized as a dependable, honest, and skilled auto specialist business that values customer trust and satisfaction.
