Lowe's is the go-to destination for all home improvement needs in Union, NJ. Customers can find a wide range of gardening supplies, appliances, paint colors, and patio furniture. The store offers a decent variety of products, making it a convenient stop for many home projects. While most staff members are helpful and courteous, there have been occasional reports of less-than-ideal customer service experiences. Customers recommend checking online for product availability to save time during visits, as some items are frequently relocated within the store, making navigation challenging. Despite its strengths, the store has room for improvement in displaying prices for products. This can lead to confusion, particularly when comparing similar items. Additionally, there have been isolated incidents of unprofessional behavior from specific employees, underscoring the need for consistent staff training. Overall, Lowe's strives to provide a helpful shopping experience, but addressing these concerns could enhance customer satisfaction further.
Always clean and helpful! Got a bunch of tiles and stove from them!
July 2026
Very gracious person working at the paint section. Very nice experience all around.
July 2026
I was in need of a natural gas water heater and needed help and Barnabe was very helpful. I went in looking for a particular one and had many questions and he answered every single one. He even gave me a discount for 20 dollars on my tank. The customer service was a 10/10!!! ⭐⭐
