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February 2024 by Joslin Sobrero
(THIS SPICIFIC PETSMART STORE AT UNION LANDING PLAZA ON DYER STREET, UNION CITY) I AM ABSOLUTELY DESCUSTED WITH THE LIVING UNHEALTHY CONDITIONS OF THE REPTILES THEY HOUSE!!!!!THESE POOR BABIES DESEARVE BETTER!!! PETA OR SOMEBODY WITH THE AUTHORITY TO, NEEDS TO REVOKE ALL LICENSES AND PERMITS PETSMART CURRENTLY HAVE TO HOUSE/SALE LIVE ANIMALS COMPLETELY!!!!!! IMMEDIATELY!!!!!!!! IM SO FREAKIN PAST LIVID WITH THIS WHOLE LOCATION& ITS STAFF [BRANDON, IS THE ONLY ONE WHO I SEEM TO FINDWHILE I'M THERE]!!!! I FEEL LIKE MY HEAD IS GOING TO BURST INTO FLAMES LIKE THE GHOST RIDER THAT'S HOW MAD IM AM!!!!!!????????????????????????
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February 2024 by Elizabeth Karsh
It has everything you need for your pets
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January 2024 by Janet Cary
Pet smart employees were very helpful, knowledgeable, well-mannered, and Informative of my needs for my pet.
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January 2024 by stan kosinski
The ONLY place I would bring my animals!
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January 2024 by ivone Brown
I bought my fish ?
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January 2024 by Angela Czicheski Cruz
Very bad customer service. People from the store are rude and don't care about clients.
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January 2024 by Kevin B
Clean store, well stocked. Easy checkout
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January 2024 by Grace Lee
Love when they have pet adoptions
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January 2024 by lacovia wilson
Wow. Where should I begin. So I had an appointment with groomer Gaby for my baby Prince at 1:30PM on 12/29/23. Upon arrival Gaby and I begin to discuss Prince type of cuts she wanted him to have(Gaby) I then explained to her that I want that type of style and can I pay extra for the dematting since she stated that he had a little mating. Gaby then told me NO and insisted that I take Prince back home several times. Well that's when Sara the Senior groomer begin yelling, speaking very unprofessional telling me she's the Senior Groomer and that they need to take up for each other. Whole time she has absolutely nothing to donwith his grooming. I askednhernSara manybtimesnto not speak to me and to get maneger Sara then told me to go find her!!! And proceeded to speak to the staff in Spanish I asked if she can please speak in English and she shouted that's Racists..WOW Im a Black woman who does not speak nor understand Spanish yet Sara thought it was okay to speak spanish about me to her co workers. But said my statement of asking her to speak English is racist!!!! Speaking in Spanish in front of customers who suppose to entrust their dog with you, while your creating a very hostile environment.NOT GOOD BUSINESS....Well the maneger Atika walked in and of Course Sara the Senior grooomer was still yelling to the point the Maneger asked her several times to please be quite while trying to de-escalate the situation. Atika and I left the area and can still hear Sara yelling and the others laughing. THIS BEHAVIOR FROM AN EMPLOYEE IS UNPROFESSIONAL, UNACCEPTABLE DISTURBING AND DISAPPOINTING AND SHOULD NOT BE TOLERATED, i hope this isn't the practice that petsmart deems appropriate. I have recorded my encounter.
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January 2024 by Anna E.
I made an appointment for bath and grooming essentials today. Specifically asked for face and paws to be cleaned up. Made an appointment with Sarah but my dog was taken care of by Lexi. He was only given a bath, no cut because they said he was too hyper. No nail care not even the bow tie I had payed for. They did of course charge me for entire service he did not receive. Disappointed, will not go again.
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December 2023 by Phillip Alers
PetSmart has been my go-to for all things pet-related over the past year. The extensive selection of products ensures I can find everything my furry friend needs. The in-store experience is pet-friendly and well-organized, making shopping enjoyable. The grooming services are a lifesaver, and the knowledgeable staff always offer helpful advice. It's been a reliable one-stop-shop for my pet care needs. Cheers to a year of great experiences at PetSmart!
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November 2023 by stephanie rodriguez
Tucker got his first haircut today. I’ve been to several PetSmarts but he’s never come out looking this amazing!! Thank you to Sarah. Definitely coming back for services with her!
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November 2023 by RIRI69 All Day
I had an issue with the in-store & online price differences. I was unable to order my merchandise for curbside service on my time. ☆Fortunately☆price matching is honored, so all went well this time.
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November 2023 by Patricia Hill
They are raciest to cats, had three different appointments, they never seen the cat, and made arrangements from my job to get her there,and had to experience nothing but excuses,why she couldn't be seen, will also cancel my insurance. $50 dollars a month for this type of treatment!!!!!!! ???????
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November 2023 by Adriana Rodriguez
They have a great variety of cat items. From food, cat litter to toys, bedding and carriers. You can order online and pick up in store.