-
December 2023 by Ai D.
Despite calling in to double confirm our appointment and the truck's availability to ensure a smooth transaction, my senior parents experienced a very disappointing experience after a 7 hour round trip.Upon arrival, no one even seemed to have any idea about existence of the truck. While an alternative was offered, it came with nearly $10k difference in price. This lack of preparedness and the oversight led to a stressful experience for our family.
-
November 2023 by Manny A.
For anyone considering a purchase from this place. It truly was one of the worst experiences I've had, in a long time.
-
November 2023 by Oliver Monaghan
The team here is awesome, easy to work with, and want to make a good deal.Specifically want to shout out Andrew from Sales who was extremely nice and willing to work with me in getting a good deal. HIGHLY RECOMMEND ANDREW, he is the man. Nicholas from sales management is also awesome and made everything go smoothly. Walked in one afternoon and out the next with a great car for a great deal. Will certainly be going back here, the people are genuine and easy to work with.
-
November 2023 by Kelly P.
Finally came in to Planet Honda today to figure out what I should do since my lease was coming to an end. I had my hopes on buying out the lease I currently have but after going through all of my options with Andrew Boulos, my husband and I decided to get a new Honda HR-V. Andrew was an exceptional salesman and really took the time to understand our budget and what we needed for our future. He was so patience going through all the options with us and helping us make an informed decision.
-
November 2023 by Harshkumar Patel
I recently purchased a car from Planet Honda and the experience was exceptional. Stephen March provided top-notch service, demonstrating extensive knowledge about the vehicles and ensuring I found the perfect fit. Their professionalism and friendly demeanor made the entire process smooth and enjoyable. From test drive to financing, every detail was handled with care. I highly recommend Planet Honda for a seamless and satisfying car-buying experience. Kudos to Steve & Bryan for their outstanding customer service!
-
November 2023 by Vanusa Dasilva
Sebastian was very great and helpful with this car. My car broke down and he was able to help me get the best replacement for me to get back to work! ThxI don’t have word to express my gratitude. When you come in, ask for Sebastian in the pre-owned department!!
-
October 2023 by Angel T.
Stay away, my husband bought a used Traverse here less than a year ago it was a 2016 and it was $24,000 so it was not some kind of clunker that you would expect to need work. Less than one year later and we are putting in a new transmission to the tune of $6,400 They take no responsibility because we didn't pay for an extended warranty. I would not recommend my worst enemy to come here. Absolutely no integrity
-
October 2023 by B Fon
Was a little nervous buying my first car and didn’t know much about the process. Luckily met Carlos and he was able to help me all the way through. He was very patient with all the questions I had and good at answering them. Very good first time buyer experience.
-
October 2023 by Claudio Delgado
“A heartfelt thank you to Ed Gorham, Sebastien Apollon, and Johan at Planet Honda in Union, NJ. Their exemplary service shone from the moment I stepped out of my Uber from Pennsylvania. Now, I'm elated to be behind the wheel of a stunning 2021 Honda Accord. The Planet Honda team showcased an impeccable blend of professionalism and warmth. They not only honored the online price but were also exceptionally proactive in ensuring all my needs were met. The dedication and expertise of this sales team turned my car buying experience into something truly memorable. It wasn't just a transaction, but a remarkable journey that far surpassed all my expectations!"
-
October 2023 by Ana Olivera
Christian Maldonado made the car buying experience seamless and productive! We went to buy my mom’s first car and he was bilingual therefore able to connect better with my mother and provide us the best service and best offer for the suv we were looking for. We are so so happy with our car purchase thanks to Christian! We will refer our friends for future purchases!!
-
October 2023 by brianna
Sebastien and his manger Johan helped me a lot, i got my new Civic Sport!ask for Sebastien in the Pre-owned department always!you’ll leave happy & satisfied! Did an amazing job and great people too!
-
October 2023 by David B.
Pure bait and switch. I was given a written (emailed) quote online for a Honda Ridgeline. The quote was for a specific vehicle and was detailed - amount down, monthly payment, mileage allowed, fees, etc. When I went into the dealership, the salesperson (who was personally very nice) started at more than double the quoted deal. He gradually came down when I showed him the internet quote, but still never came close to the quote. Both he and his boss were dismissive of their own quote. Total scam.
-
September 2023 by Ajahnell Foskey
I had the pleasure of receiving exceptional assistance from Andrew during my recent visit to the car dealership. From the moment I stepped foot into the showroom, he went above and beyond to ensure that I had the best car-buying experience possible. I cannot express my gratitude enough for his outstanding service and dedication.My experience with Andrew was nothing short of amazing. His knowledge, dedication, and friendly demeanor made the car-buying process smooth and enjoyable. I am incredibly grateful for his assistance and would wholeheartedly recommend him to anyone in need of a reliable and trustworthy car dealership professional.
-
September 2023 by Sherra Jackson
Jose Vera was PHENOMENAL!! Jose made every step of the leasing process a breeze from beginning to end. He was professional, experienced, and very patient. I was presented with an array of options and knowledge on each car. I most appreciated the fact that he wasn’t the typical aggressive salesman. I am a highly satisfied and truly thankful. 10/10Cheers to my new 2024 CR-V!! ☺️
-
September 2023 by Daniel Labib
From the start, Andrew helped me find the perfect fit. Not only was he accommodating, punctual, and efficient. He was extremely respectful and professional. He helped me find exactly what I was looking for without any hesitation and was able to get me out on the road in ample time. If you are looking for a smooth transition with phenomenal customer service, Andrew is the guy to call.
