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September 2023 by Allison Palmer
I recently had a truly disappointing car wash experience that left my vehicle in a worse state than when I arrived. The car wash facility was not up to par, and I feel compelled to share my frustration.First and foremost, the equipment appeared outdated and in need of repair. As I pulled into the wash bay, I noticed that the equipment looked aged.The trouble began when I opted for their most expensive wash package, hoping for a thorough cleaning. Regrettably, the wash cycle seemed rushed . Large sections of dirt and grime were left untouched on my car's exterior.To make matters worse, when I reached the end of the wash, I was directed to a drying area where an attendant used a filthy, old towel to hastily dry my vehicle. This only added more streaks and water spots to the mess. I tried to point out the issues to the attendant, but they seemed disinterested and unapologetic.Upon inspecting my car afterward, I was shocked to find that it was still covered in dirt and grime in various places. The wheels and tires were particularly neglected, with visible caked-on dirt.Overall, this car wash experience was nothing short of a disaster. It not only left my car in a dirty and unsatisfactory condition but also left me feeling frustrated and ripped off. I would strongly advise anyone considering this car wash to think twice and seek out a more reputable and reliable establishment for their vehicle cleaning needs.I wish I could give it -0 stars.
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September 2023 by Guy Hilaire
Do not take your car there!!! My car was cleaner before I went in there!
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August 2023 by Graig Badger
I bought a beautiful XC60 from Bridgewater Volvo 3 weeks ago. Got my first wash at union car wash and get it back in the driveway and as soon as we get out of the car, my father in law and I look at the hood and it’s scratched!! The scratches were not there before and I’ve included pictures below.I had just purchased the top of the line monthly membership so I reach out to the owner to cancel and ask for a discount/refund but to also give them a heads up! Four emails sent with pictures and a week later I finally get a response “I have the same Volvo, can’t be our car wash, you can cancel in the app” .I guess that’s better customer service than some other reviewers have experienced, but now after reading the reviews I’m seeing that other cars are scratched as well. So I’m compelled to share my experience and review.Also my father in law says there is a much better service/deal in Kenilworth near the ACME. Save yourself the headache.
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August 2023 by H R
I have mixed feelings, for the most part an average to low quality service. They don't clean the floors mats unless you ask them to, even when the service is included. Nor they want to vacuum under them. They do a rushed job, which means you get less than desirable results.
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May 2023 by Jared Barber
Horrable. Scratched my car and you can’t get in contact with them but they make sure they take your money every month
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April 2023 by Amanda N.
Good luck trying to get them to stop charging your credit card! I went in person several times to request that they stop charging my card but they ignore it almost a year later. At this point I am contacting my bank . The only reason I waited this long is because I used my debit card and PNC has a charge for this service. Next time I will not use my bank debit card and will never be a customer again!
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March 2023 by Shirley G.
Guy had an attitude when I pulled up. I noticed the car ahead of me leave without a wash. I too decided to leave without washing my car.
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February 2023 by ROGER BAYLEY
Really disappointed!!!!! Paid $15 and they don’t even vacuum your vehicle….. smh
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January 2023 by tiago almeida
HORRIBLE SERVICE ...PAID $17.00 FOR ULTIMATE WASH FOR NOTHING NOT EVEN TIRE DRESSING WAS APPLIED. TRY CALLING NUMBER ON RECEIPT GOES TO VERIZON SERVICE.STAY AWAY!!!Service: Auto detailing
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July 2022 by Christine Cajuste
Nice little exterior car wash. Way cheaper compared to other places. I got the monthly basic package, it makes more sense than paying each time. But I haven't even been here a month yet and they already raised their basic wash price to $10.
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July 2022 by Natty B
I really like this place for a quick wash. I just do the outside only and it takes less than 10 minutes from wash to dry.They have a basic for $9 but I got the one for $12 which has a few extras. It looks like the prices went up because the basic was $6.
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July 2022 by MANNY BLITZ
Save your money and go elsewhere they don't vacuum the inside they don't dry anything. nothing is done to the car lay throw some water on it and send you on your way.
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June 2022 by Art Alvine
Good luck trying to get your monthly contract Cancelled. I asked the gentleman there how to cancel it he said just send an email. I sent 4 emails and they don’t respond onlySolution is too tell my CC company I’m disputing the charge and that is the onlyWay to get it stopped.
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June 2022 by Natty C.
I really like this place for a quick wash. I just do the outside only and it takes less than 10 minutes from wash to dry. They have a basic for $9 but I got the one for $12 which has a few extras. It looks like the prices went up because the basic was $6.
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May 2022 by Jeremy Lister
It's a good car wash, but it's far away from my house, but that's not a problem.
