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August 2023 by Anthony Sosa
Friendly staff. Will only visit this branch for any financial needs.
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February 2023 by Amanda Iris
This location has been absolutely exceptional. Upon entering you are pleasantly greeted and tellers are always courteous. Janice was my banker who assisted me with opening a second account and she was absolutely wonderful to work with. Extremely well spoken, mannered, and knowledgeable. With her excellent service I look forward to continuing to return this branch and location. Thank you Janice!
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February 2023 by Carl Christian Larsen
Great service ! Pleasant , efficient !! Thanks !!
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August 2022 by Gerardo
(Translated by Google) Terrible attention ql client !!!!!??(Original)Pesima atencion ql cliente!!!!!??
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May 2022 by Ilana Saporta
We are so happy that we moved all our accounts to Valley Bank. My husband and I have several business accounts, as well as our personal one. The accounts were opened without any problems or stress. The website is so easy to navigate. But, the most amazing thing about banking at Valley is the customer service. Our home branch is on Morris Avenue in Springfield. From the moment you walk in the door, call on the phone, or drive up to the window, you feel you're banking with professionals who are not only efficient and courteous, but friendly - that they genuinely want you to walk away feeling they care. We have gone to different branches for convenience and again, always courteous, efficient and friendly. So far, not a problem, only thanks that we made the move. Their hours are great (8:00AM opening), the staff is great - all-in-all, the way banking should be!
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January 2022 by doug burlina
(Translated by Google) Good service(Original)Bom atendimento
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May 2021 by vitor barbosa
My Girlfriend (35)wrote me a check for 800$, addressed to me. Took it to this branch to cash it, waited about 30 minutes while they tried to call her(she was at work) call her mother (my mother in law) so she herself try to call her, in order to aprove the cashing of a check that was addressed to me, endorsed by her and signed by me, with a Memo for reason, and with with my driving license for identification and the teller still wouldn't aprove it?This business is stuck in the 80s. Take you money anywhere else, As my girlfriend will be doing as soon as she gets the chance.If you do your banking at the closest bodega to to you'll probably be better off.(That's a 0 start review by the way)
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December 2014 by Richard Gaul
Just a joke, I can't even get a copy of my escrow statement from the branch. I was told that they can't email me, my only option is to wait 5 days via standard snail mail. Really nice, this is the bank that holds my mortgage. Avoid at all cost!
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July 2013 by Tia
New Sunday hours: 10am to 1pm
