Xfinity Store in Union, NJ, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. Reviews highlight helpful and friendly staff, with some mentioning specific representatives who provided excellent service. Customers appreciate the ability to speak with real people in-store, which helps them understand products and resolve issues more easily. For example, one customer was quickly back online after visiting the store for a WiFi router. Others have had positive experiences turning in equipment or purchasing their own hardware to save money. Overall, the store provides professional, helpful service and a better experience than online or phone-only options.
Very friendly and fast service comparing the one in Woodbridge. Highly recommend to come here for any issues.
October 2025
The team here are all great! I had an issue returning my iPhone and they worked tirelessly to help me resolve it. Eboni especially provided the HIGHEST level of service and made sure everything was handled correctly.
September 2025
My experience at Xfinity store went as planned and the sales person DeJuan was very helpful!