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August 2024 by Garage 732
Outstanding. Had a weird request and they shined. Would deal with again.
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August 2024 by anthony habib
I had to use AAA for the first time this morning and David from JL was the tow truck driver who took care of me. He was very friendly and was there in a short time to tow my vehicle. As an auto repair shop owner myself, I can recognize quality and professional service, and JL definitely offered great service!
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August 2024 by R L
Your tow driver illegally parks in the Strickland road rte 9 parking lot. I pay to park here and resent him coming in here and taking up numerous parking spaces.
Obviously you people just don't care that people pay for parking, because you dont. He is back blocking spaces. NJ Transit will be getting a complaint against your tow truck.
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August 2024 by Kathleen Smith
Over many years now, JL has consistently been reliable with our cars. Dwayne manages things very professionally and keeps us updated on concerns and progress. They don't hit us with up-sales and the crew manages to do a great job in quick time.
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June 2024 by LEO CLARK
The owner of this company is a stand up guy. My truck broke down and they towed my vehicle while I was eating and I didn’t notice as it was through AAA. They went out of their way to come back and get me an hr later and actually were 20 mins faster than LYFT. Total class act. Not your typical tow company. Thanks J and L.
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June 2024 by Sarah Reichenbecher
Wound up with a flat on my way to school drop off/work. Wasn’t in a place to change the tire myself with two kids in the car, so I called J&L on a recommendation. The dispatcher was honest about the time frame and Michael showed up even earlier and literally had me back on the road in ten minutes. He was so helpful and found the nail in my tire (yikes) and even stopped an almost car accident in the lot where we were parked.
I just can’t tell you how much it meant to have everything go smoothly after everything seemed like a disaster. Can’t recommend them enough. Thanks, Michael, for saving the day!
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June 2024 by Linda Ellis
I'm new to this area and am so happy to have found JL. I have a 12 year old car and it's a comfort to have this business nearby for my auto maintenance needs.
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May 2024 by Robert Walsh
Update (5/5/24): Definitely remove any valuables, including loose change from your car before leaving it with them. Apparently they have hired at least one petty thief as a mechanic. I have change slide/holders in my car for quarters, nickles and dimes...I'm positive these were mostly full when the car went in. When it came out the quarters were wiped out...all except for one dime was gone. Curious about that I grabbed the dime...it was left there because it was stuck. All that was left were nickles and random pennies.
Great place to take your car if you need work done. They dont seem to go for the lungs, seem knowledgeable and work as fast as they can.
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January 2024 by M B
AAA membership not required, but you get a discount if you are. Reliable, fast and most importantly, HONEST. I hate giving them my highest rating, because everyone will find out and it'll be tougher to get my car in for service. But truthfully, I refer everyone to them. If you don't like this place and the work that they do, there's something wrong with YOU.
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December 2023 by Ahmed Ibrahim
What a bunch of crooks. You will have better chances pushing your car to where it needs to go. If I ever need a car towed again and these clowns show up, specifically Chris, I will just cancel and wait the 2 hours for a different company to show up or God to grant my car divine power.
Chris stole $150 dollars from my wife and avoided giving a receipt because he was ashamed of his crooked ways.
One word sums up these jerks---- CLOWNS------
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December 2023 by Shannon Gregory
Talk about a BAD service. Unfortunately, I was forced to use them via AAA. When the tow truck arrived a man named Chris jumped put. At this point everyone was aware that this service was paid for via AAA.
However, after he put the car on his truck, he demanded 150 extra dollars. We where very upset as it felt like a scam. Unfortunately, it was a scam as when we called AAA about the tow they told us that we should NOT of payed. Chris was simply trying to scam us. Really poor business practices and VERY shady person.
AVOID CHRIS at all cost, maybe avoid J and L as well, we only dealt with the slim ball named Chris.
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December 2023 by Dennis Murphy
The best. Trustworthy, reasonable great service. ?
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November 2023 by Chef Mezz
John H. Was the driver that helped move my car. He went above and beyond when he heard I had kids. He took care of everything and I was able to go get dinner ready for my kids. He arrived at my house just as we finished eating. Perfect timing! My daughter's get super hangry so believe me when I tell you he saved my night. Thanks John!
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November 2023 by Felix Grushevsky
Kudos to Steven from JL! While AAA felt way short, he went above and beyond to get us out of a ditch and moving!Services: Special vehicle towing
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September 2023 by Terry Bonfonti
Great place Great service and reliable staff and always looking out for the costumer. Highly recommend
