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November 2023 by Jenifer Strugger
An excellent experience all around. We live locally and worked with Jason and Howard - complete professionals and they know the products inside and out. It was our pleasure to work with competent and courteous managers! Highly recommended #shoplocal
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November 2023 by Kyra Phillips
Darlington (Vauxhall) was amazing!! From the moment I walked into the store he couldn’t have been more helpful and knowledgeable. He made choosing a mattress that fitted my needs and budget easy fast and efficient. I felt under no pressure to purchase with no over zealous sale pitch from Darlington. From purchase in store to delivery at my apartment it was smooth and I was well communicated with in order to ensure a smooth delivery.
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November 2023 by StarrBaby
Howard was a great guy and a great help!He immediately helped me with my purchase and answered any questions I had with anything.. definitely recommend coming to this location it was a pleasure!
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November 2023 by Mary Clark-Petty
Jason was extremely helpful. The advice he gave did not just solve the problems of the box spring. He also helped me realize that I also need to consider changing the mattress, based on the weight of my son. I am very happy with the decision that was made today. I applaud Jason. He is a great manager.
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November 2023 by G. A. S
Jason assisted my 90 year old plus parent with the mattress selection to my parent's needs. Courteous, helpful, professional and personable. Would recommend this location to anyone.
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November 2023 by Shkeera Campbell
My salesman was great. He was patient and took time to go over products that would be perfect for my needs. Thank you for the excellent customer service.
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October 2023 by Catherine Lopez
Amazing experience! Craig was so informative and took the time to explain every detail of the mattresses he showed me. He listened to my needs and went above and beyond to assist me with my mattress purchase! He also explained to me how a pillow really can make the difference in a healthy sleep as well. I purchased that too lol! He was funny, very knowledgeable, honest and did not try to upsell me but I ended up spending over 1,200 when I went in only planning on spending 500.00 to 600.00.He’s the best sales expert I have encountered in awhile and I will be returning to buy another mattress when we purchase our home here.Ask for Craig and get the greatest experience possible for something really important that you spend time on daily. It very important to have a good mattress and Craig is your guy!C. Lopez
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September 2023 by Lucy Debreaux
Darlington was my salesman, he was informative and explained everything in great detail. After hearing my expectations, he assist me in making a purchase that I am currently please with. He was very knowledgeable of the products provided. He was also very patient, friendly and courteous. He's really a 10.
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September 2023 by Peter McRobbie
Darlington was excellent. I described what I needed & he quickly put together a package that met those needs & saved me money. Highly recommend. I’ll be a repeat customer.
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August 2023 by Andy Barsh
Nick was an amazing representative of this company. He helped us make a great decision based on our needs, not a product he was trying to push. He watched out for us throughout the process and made for an excellent experience.
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August 2023 by Anita Pittman
I went back to this location for another new mattress. I purchased a Tempur-Pedic in 2020 and did not like it. After trying almost every mattress in the store, using the tablet that calulates/determines the best one for you, it was determined that the best one for me is the Tempur-Pedic that I already own. My salesman, Jason, was so good and so patient with me. As was Howard when I went in yesterday. He was equally patient, even though he wasn't feeling well. Jason was so kind in explaining everything to me and showing me that the best option for me is to get the base that actually goes with my mattress and has the new lumbar system in it as well.I am trusting his almost twenty years of experience and his expertise and I'mhoping for the best. I would highly recommend this store and this team. Wish me luck ?Anita
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August 2023 by Mary Odige
My sales person was Mr Howard he was the Best very kind well spoken and very knowledgeable about his job he help use in all ways possible my experience with your store goes way back years ago so I’m very aware of the products I positive it’s the Salesman that makes the business I’m very satisfied Thank you very much
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June 2023 by Dipa Patel
I visited a Mattress Firm Vauxhall NJ location first time. Nice selectionThe representative Howard is excellent and very knowledgeable.He was very helpful .I truly appreciate the service he provided. Thank you Howard!Highly recommend this store.
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May 2023 by Aash
I stopped by the vauxhall location about an hour before closing to make an exchange on a warranty claim. Terese was amazing!!! I called earlier in the day and she was great on the phone. When I arrived to the store she greeted me with a smile. She was very welcoming and knowledgeable. She encouraged me to lay on the mattresses for a few minutes each and even take a nap if I’d like to. Her customer service was great and she helped me make a decision I feel confident in. I’m very happy with my experience with Terese. She has great customer service!!!!!
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May 2023 by Marie Gayle
The store was very clean and neat. Your sleep expert Nick is a excellent sales associate. Nick showed me different options to choose from and explained each product.
