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May 2024 by Kimberly Munster
Was trying to add my husband to my bank accounts. While we didn't have an appointment Mary took us and eased us through the process. Excellent service!
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September 2023 by Rosie C.
Scheduled an in-person appointment to discuss questions regarding one of my accounts, was set up was an agent who was nice but had just completed training and needed to escalate a question to the branch manager. Branch manager, Marquis, was unwilling to hear out my scenario or provide any assistance besides telling me to call a 1-800 phone number. As he spoke to me he began to walk away without finishing his sentence. I made him aware of this, in which he said he implied he was too busy to assist and had an other appt to get to. I have never encountered such an unprofessional and rude 'branch manager' during a scheduled appointment at any bank. Don't bother coming here for assistance with any of your accounts. They will just shrug their shoulders..
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April 2021 by Emma Johnson
Went in to have a document notarized and even though I didn't have an appointment they were more than accommodating to squeeze me in. Thank you Pat.
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October 2020 by Highlan Subi
It’s a bank. The only thing is if it’s daytime and I’m using the atm to deposit my check, please don’t ask me to walk inside to do it. I chose the atm on purpose lol
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May 2020 by Lesley Fischer
First let me say I don't use this bank. My mother did. Since this location was National Community Bank she has banked there. She recently passed away. Without any one authorizing her account to be closed, they did it anyway & refused to honor the checks she sent before she died, and a few bounced. Now to make things worse, they lied to me about a "banking" law saying I HAD to have a tax ID # notarized to close my mom's account. This is NOT TRUE. The same person who froze her account now refuses to give me the money from her account. I have all the paperwork I need but shes still refusing me. Greddy people.
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April 2020 by Harlan Elder
This is the worst bank around the people make you jump through hoops for your money every other bank will cash a check and give you a lollipop
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March 2020 by Jim Caffrey
This branch went downhill fast.Terrible, rude, and unprofessional customer service from desk personal.What happened to Anita ?!? She was the best
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May 2018 by Jason Luogameno
Love this bank, Honestly they have given me the most personal banking experience I have ever had in my life. I feel like im part of their family. B/c of this branch I do all of my business banking, personal banking, and all my credit cards are through Chase.
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May 2018 by Mark Munley
Chase Bank in general is a total load of shenanigans every time I've walked in here it's been always a drive back to the house for something and it ends up taking another week to do something and when i did my bank card they didnt even submit the application so they people are cluless and untrined
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May 2016 by Carlos Graffigna
Anita Nowiki is just absolutely great, she is efficient, helpful and as friendly banker as you will find. She is the best.
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May 2016 by Mimi Tran
So rude
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May 2015 by Adam Plested
Ask for Rommel as your personal banker - he is outstanding!!
