November 2016 by Matthew Topper
Price was not bad, ( pick up from JFK to Orange county NY). I paid for car service for a few friends. Added 20% tip and paid via credit card. Driver showed up, in a Toyota SUV, it was decent. He was on time which was good. A little hard to understand but was professional. I was charged at time of pick up. Then we he dropped them off and he said he was not paid. I had to call the number back some guy named Andre, but it was Edwards phone? then he hung up on me, I called the driver and told him I paid he had to talk to his boss and this back and fourth went on for about 15 minutes. and finally they realized I paid. I don't recommend this company unless you are based on price alone. They will get you there but their internal communication is not good at all, and added stress to the end of a long day, and I will never use them again. 2 stars because It was not the drivers fault, but this may be a 3rd party type deal. Not horrible, but not good.