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March 2024 by Lucas M.
I went to Mavis this morning with an issue with my tires and sensors. All of the guys there were great. They were very helpful and courteous. Both Jeremiah and Chris worked on my car but others were involved. They understood how important it was to make sure I had no other issues since I had a long drive home back to Ithaca NY.
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February 2024 by Elizabeth Manlapid
Very nice guys! And helpful
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February 2024 by Stephen Duval
Recently went in for some front end work, very pleasant explained what was needed and even offered my some suggestions on what needed to be done now and in the next 6 months. I highly recommend them
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February 2024 by hilary cantilina
Great service!
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February 2024 by Amanda Tannenbaum
Great service! Was in and out in record time. Friendly and great customer service.
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February 2024 by Jeff Rosenberg
Had an issue with my tires and both Jeremiah and Sean were both unbelievably helpful . I would highly recommend this Mavis . These guys were great !!!
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February 2024 by Hugh Henne
Super friendly.
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February 2024 by Natalie Hunter
Sean from Mavis is the best! Great oil change and tire rotation.
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February 2024 by Jordan Davis
Sean was so friendly and did great work!
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February 2024 by Dai Dai
I came and got air in my tire really quick and Daivon and Sean were able to accommodate me very quickly. Recommend highly
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December 2023 by Dana Catanzarite
Super quick and helpful service! Harvey and David were extremely friendly! David was great conversation while waiting for my service to finish. Will definitely be returning.
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December 2023 by Andrew Baran
Natay was wonderful. My appointment was right on time and he took great care of us. Customer service these days goes a long way, and I’ll be sure to come back. Thank you again for all the help, Natay!
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December 2023 by Michael Acey-Van Brunt
Jeremiah did an amazing job at looking at my car to ensure it was safe to drive at a moments notice. Thank you so much! Lawrence did a wonderful job checking my car to make sure there were no issues as I heard shaking when I was braking.
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November 2023 by Ella B.
I recently brought my Jeep in for 4 new tires. My ONLY good thing to say is that the work was done quickly and they actually took me a day ahead of my appointment because my tires came in sooner than expected. However, while my car was at Mavis I was called and told my suspension needed to be replaced. I was told that it normally costs around $2600, but they could get it down to $1700 for me. That was my first red flag. I called a local, trusted auto body shop (where I should have taken my car for tires in the first place) and when I explained the situation to the owner, he said, "Let me guess, you went to Mavis. You're at least the 30th person this year who's called me saying you need a new suspension. I guarantee you don't." Lo and behold, I brought my car to that shop today and my suspension is in great condition and absolutely does not need replacement. Mavis clearly tries to scam customers. Additionally, when my tires were replaced and I picked up the car, the Low Tire Pressure indicator came on. I asked the guys in the shop and they said I needed to drive 10 miles until the car reset and it would go off. 80 miles later, it was still on. I brought it back in to check the sensors. I was told that the sensors were all properly indicating that the tires were not low, but that when they replaced the tires they didn't do a TPMS relearn, which is why the sensors were misfiring. I don't understand why this wasn't done when the tires were replaced. The best part was when they told me they wouldn't charge me for the sensor check, AS IF I actually would have paid more for work that should have been done already. I will never, ever do business at this shop again.
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November 2023 by Daniel Marin
Awful service. They will lie about problems with your car and try to rip you off. They also did not install my tires correctly. I brought my car in for new tires. The next day while driving I notice my car feels unstable while turning and my TPMS light comes on. I bring the car back and they tell me nothing is wrong with my tires. They say I need a new TPMS sensor and new struts, which I do not believe. They also messed up my driver side door. After I brought my car to them, my door started hitting the fender when I opened it. I talked to Shawn on the phone and he basically called me a liar and said it was not their fault even though I only started having this problem after I brought my car to them. They bent the fender so the door would stop hitting it. Stay away and go to someone you can trust. Below are pictures of my front and rear right side tires after they were installed. There was definitely something wrong with my front right tire.
