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January 2024 by njresident nj
went there in bad weather to get some help on fittings for water connection - guy at counter was picking lunch bacon with his fingers and didn't want to be bothered and kept saying call manufacturer to claim warranty even though I kept saying I did call and it's discontinued and they don't have it. gives off wise and smug attitude to belittle customer. I don't know what warranty on 20 year old discontinued faucet he is talking about. Why does he even work there, and what does this store really serve to the community. There is a hardware store around the corner called La Torre and go there, they will do their earnest to try to help even if it only cost $2 dollar job
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February 2023 by Alex Wilson
This place has everything you need just you are going to pay out the nose for it.
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January 2023 by Edwin Medina
Went here to get parts & input on parts. Place is not very welcoming. Almost stand offish. The part I asked for after explaining & pointing several times. And even showed a picture. They said that they don't have it because it's not a removable part(wrong!!) If they took the time to actually be concerned or if they actually tried, they would know it does come apart. Then after getting the other part I needed , they didn't give me the whole setup, so nasically I couldn't use. Never giving my buisness because first impressions are important. Went down the road to Wallace & boy did the guy go above & beyond. He found me the part & helped me understand the installation process. I have a bunch more work & definitely will be giving them my business. Not these guys, they just automatically judge a book by its cover. Seems thd$$f z
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January 2023 by Tyler “Heff” Heffernan
Good crew at the counter. It's a small Ace location, but they keep a good sized stock and can send you to a.c. if need be. A few good hillmor, klein, & lennox tools as well.
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January 2023 by Earl Bristowe
Staff will go out of their way to help you out. We've been doing business with them for years.
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December 2022 by Bob Keller
Need appt to view products, or you may not get in. Our contractor said what they sell there is better then the same products at Lowes and Home Depot . So they cost more . Got what we wanted pick it up three weeks later
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October 2022 by George Williamson
Went there to get a tank gauge for my heating oil tank. Got one, but it's the wrong one. Gotta take it back. Got one from Amazon instead. Be her in a few days
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August 2022 by Ed Menolla
Went here to get parts & input on parts. Place is not very welcoming. Almost stand offish. The part I asked for after explaining & pointing several times. And even showed a picture. They said that they don't have it because it's not a removable part(wrong!!) If they took the time to actually be concerned or if they actually tried, they would know it does come apart. Then after getting the other part I needed , they didn't give me the whole setup, so nasically I couldn't use. Never giving my buisness because first impressions are important. Went down the road to Wallace & boy did the guy go above & beyond. He found me the part & helped me understand the installation process. I have a bunch more work & definitely will be giving them my business. Not these guys, they just automatically judge a book by its cover. Seems thd$$f z
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June 2022 by Tyler Heffernan
Good crew at the counter. It's a small Ace location, but they keep a good sized stock and can send you to a.c. if need be. A few good hillmor, klein, & lennox tools as well.
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May 2022 by Robert Sheairs
First off, be careful in the parking lot on a busy day, as the contractor trucks are coming in fast off of Rt 47. Second, the counter staff was not at all helpful. We had a new faucet we purchased off of the internet and it didn't have standard thread connections. We brought the parts into the store to see if someone could sell us adaptors to make the setup work in our bathroom, but the counter person didn't even want to bother discussing it. "It's made in China" he said -- aren't most parts, from plumbing to electrical to industrial, made in China or overseas nowadays? At any rate, the customer service at this business is the pits. We went to another local plumbing supply store and the counter people there were able to find a solution for us in 15 literally minutes. Maybe this is a business that caters to contractors, but the average homeowner should take their business where customer service is a priority.
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November 2021 by Anthony McRae
Parts counter is never helpful. Wallace Plumbing is 1000% better.
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June 2021 by Omar Werkheiser
I always injoy going there..the people behind the counter are always there to help..they absolutely go out of there way ...awesome place
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May 2021 by Emerson Steward Sr.
The customer service at ACE is top notch. Salespeople are knowledgeable and friendly. Prices are competitive and they are always ready to help in anyway. Great place to get what you need for your home or business.
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March 2021 by John Lopez
The staff are awesome! Whatever you need is here & what they don't have on hand, they'll get it for you! One stop.
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March 2021 by Gary Skalkowski
Had what I needed in stock. Love these people.
