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February 2024 by Tam T
Julianna was extremely helpful and handled my indecisiveness really well. She offered to box my gifts a certain way. My son is going to love his bday jewelry.
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January 2024 by Ricky Rivera
Service was amazing, Erica went above and beyond to help me with my purchases. She answered every question I had and is extremely knowledgeable!
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December 2023 by J Go
What can I say it was an amazing experience. I was greeted and met with a warm, beautiful smile and kind eyes then asked what I was interested in getting. Then began a beautiful dance of exploration (sorta of like the gentle flutter of butterfly wings looking for a flower) on what I was looking for. As I explained the purpose of the gift Julieanna then gracefully showed and displayed the necklace options with charms. As she explained the insurance options I felt no pressure to purchase but ultimately did for the necklace. As I was happy to complete the gift I was delighted at the way Julianna gently walked me through the purchasing process. Then she graciously honored my military discount which is always a hard ask. (Military friendly)All in all this is where a Blue Morpho butterfly helped a moth complete a gift. Looking forward to future purchases.
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December 2023 by Kevin Wise
Erica gave me the most outstanding service I will be returning to shop Thank you for your services
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December 2023 by Elizabeth O'Brien
Erica was amazing so patient and tolerated all of my request in and out of the cases 40 times etc … the entire staff was super pleasant and so attentive and kind … ❤️
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November 2023 by Lor
Just got permanent jewelry and had such a great experience. Robinetta answered all my questions and my bracelet looks amazing ! I can’t wait to go back for more!
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August 2023 by SUPERBEAST856
Horrible service. Worker told us that we needed birth certificate. We said it was in the car and we would go get it. We came back and she said that they stop piercing at 7:30 and if we could come back tomorrow. It wasn’t 7:30 and they close at 8. Waste of time I will go elsewhere.
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May 2023 by Nicole Brennan
Went there at 12pm today looking to get my 7 month old ears pierced and I should have just walked away when I wasn’t even greeted when I was at the counter and heard every excuse in the book to not pierce her ears.“We need an ID or proof showing her age” “we need a birth certificate” “we need an insurance card with her birthday on it”… which I was able to show the insurance card with her birthday on it.. but because it didn’t have the letters “DOB “ it was invalid, but nothing on the website states any of that.The cherry on top was the LACK OF EMPATHY, not even asking me to come back with the paperwork needed or having me at least look at the jewelry and set up an apt for later or tomorrow.. she just said “sorry state of NJ changed policy 2 weeks ago”
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April 2023 by Utenatwin 2002
These are unqualified people for piercing anything. They charge a lot for solutions for cleaning that is medically not recomended and cause poor healing and infections. Go to a tattoo place with MEDICALLY TRAINED techs. I just paid $60 to fix their screw up.
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October 2021 by Nikk Sorum
Loved it
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September 2021 by Tara Antolini
Sold us a warranty on a ring that broke in less than a month and then informed us that the repair shop had closed and we would have to drive 40 mins away to get it fixed. No replacement available and no refund on personalized jewelry. They really know how to rip people off!
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September 2021 by Nikki Love the yard sale-again
Our experience was great!!! My son (9yrs old) got his ear pierced. The staff was so nice and knowledgeable and helpful immediately. I love how you get 2 earing with the piercing packs and the piercing itself is free with purchase of ear rings. So if he wants the other ear done we just bring the sealed earing and the piercing costs nothing.! The jewelry is well layed out and very eye catching. The girls were so amazingly sweet and hyped my son up for his first piercing. I could tell they really wanted to make his experience a good one and not scare him...over all I will be back for the 3rd day in a row I got a lip ring yesterday which has a ball instead of a flat back and it's way more comfortable than flat back lip posts. Rating=
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September 2021 by S K
Went there to get an earlobe piercing done. My total cost was outrageous (close to $90-100) and when asked, the employee said it was for the earnings, the cleaning solution, and the warranty. She didn’t even ask if I wanted all the extra stuff, just applied it. Afterwards, I told her we just want the earrings and the piercing, she had somewhat of an attitude but we didn’t say anything. She sat me down, applied the dots to my ear. She didn’t even ask me, if i wanted to see where she applied the dots. She didn’t even ask if I was okay of the placement. Honestly, I never write reviews but this was so outrageous to me. If I am getting my ears pierced, why wouldn’t you want to make sure that I am okay with the piercing placement?? When I felt the gun to my ear, I stopped her and asked if I could take a look before she did anything. She did the piercing and said her goodbye and that was it... didn’t clean the piercing, didn’t ask if I had any questions, didn’t give us ANY aftercare instructions. I know I refused the cleaning solution because I had some at home. I know I could have done the research myself but since I paid for the service, I thought some type of education would have been provided. Customer service was very bad. The whole process took about 4 minutes. At the moment, I didn’t ask additional questions because it was my first time so I didn’t know of what to ask/ expect. Now I am home and left with all these questions. If you are providing a service, please do better.
