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February 2024 by Jim Exline
I ordered a 2007 painted Mustang hood on Dec 1, 2023. I was told it would be 4 to 6 weeks. Called and was given a ship date of Jan 26th. No hood. Called again and was told Feb 2nd. No hood. Called today (Feb 5) and was told Feb 16th. That will be 2 and 1/2 months. My car is sitting without a hood, car show in 2 weeks, painter waiting to add mural before show which is not going to happen now. I hope their product is better than their service. In the meantime they have used my money for 2 1/2 months and I still have nothing. Really not happy in West Virginia.
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January 2024 by Brent Johnson
Do not buy from Cervinis, ordered an unpainted spoiler and after it was correctly prepped and painted it fell off the car a couple months later due to the center warping. They have been no help and won’t do anything to fix it
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December 2023 by Branch F.
Ordered a C-Series Front Splitter for our 2019 Mustang GT and it arrived very quickly. Best of all is how well it fit and looks, with our previously installed Cervinis Dual-Ram-Air Hood. Perfect combo!
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October 2023 by Misha Berry
Highly disappointed with their customer service. We ordered a hood from them for a job and their website said the hood was in stock. Its been a week, I check my order status and it says its on hold I contacted them and they said that the hood has to be produced and it will now take 1-2 weeks before even being shipped out. I will be waiting patiently for this hood. We have customers with deadlines for jobs and they are costing us money. I DO NOT recommend this supplier to anyone. When I contacted their customer service about this issue they did not offer any sort of remediation to help with this issue.
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September 2023 by Robert Hersh
Ordered 4" cowl hood for 2017 Roush Mustang. Fast shipping. Thanks guys
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July 2023 by Johan Zetterlund
Bought the 79-93 Mustang Hatchback SLN Spoiler. Fitment was insane good and part was ready for paint. Very pleased!
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July 2023 by Richard B.
I ordered my Cervinis stalker hood for my 17 F150 from American Trucks site. The site claims it was in stock but still took around a month to receive it. The hood looks good, but everything else was a letdown. Cervinis claims the ram air function on this hood works with most cold air intakes. I will tell you now, it works with NONE. When you close the hood, the channel outlet rests between your cold air intake box and the factory channel. It pretty much shoots air into your engine bay. I had to rig up another channel to push the air into the airbox. Next.. water routing when it comes to hood scoop and side vents. Cervinis claims the water from rain or wash is routed off to the side. No, its not. After my first wash, I opened the hood and there was a swimming pool on top of my battery and in my cold air box. I paid attention to how much water I shot on the hood from washing and it was not allot at all. Talk about POOR design, Cervinis. Next, When closing the hood, get ready to do some pull ups. If you grab the hood in the center to close it, the hood begins to bend and gives you this feeling its going to crack some day. I have to grab both ends, arms wide to reduce the bending by the bolted area. Fitment wise, about 90% accurate. Never buy the hood painted. Never! You'll go thru tons of hoops if the hood delivers damaged or paint shade is off, and it will be. I had the paint shop match my paint before painting and trust me, way better route to go. Overall guys and gals, DO NOT buy Cervinis Stalker hood for Ford F150. Not sure about the Mustangs. I love how it looks, yes. But by far, this was the worst project I took on for my truck. RK Sport is better alternative. Do not buy Duraflex hoods either.
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July 2023 by Farid Emame
I've been buying from them for years. Pricing and products has always been at par or better. I recently purchased a front part for my car but ordered it unpainted. Being that the standard peice on my 2011 GT is plastic I assumed the same. It was unpainted poly urethane. I was bummed that the pictures did not reflect that however, my issue was now sending back an item that shipping was more than the cost of the item. Regardless of the product, Jim and Patrick have been the most friendly super helpful customer service reps I've dealt with on a product. Their department was able to get me a good rate on ups to ship it back. Even though the item wasn't what I expected thru picture and that it cost me way less to ship it back. The fact that they helped me without hassle and got me a rate better than all the carriers is all I asked. Patrick helped me the whole way.
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June 2023 by Brian D.
Just took delivery the hood came in a heavy box and was undamaged havent done the initial fit to the truck yet. Will know more later this week.
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April 2023 by christi h.
Ordered a new hood paid extra for paint only to receive a horrible paint job. Patrick said wash it and see if it's just from the wrapping film. Umm sorry scratches and orange peel oh and swirls don't wash off. I contacted them when delivered and finally heard back yesterday. Any one know of a body shop that will fix it for $100. I am disappointed in such a large company having such ho customer service. Only got a response by leaving Facebook messages to a different person. Mr Patrick is the customer service manage. I am disgusted by the response I receive.
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January 2023 by Robert Dorsey
Please take all of the one star reviews seriously. I ordered a hood and it took months. There are federal trade regulations that this company did not follow, and I was finally able to get (MOST) of my money back when I pinned these against them. They refused to reimburse me for shipping. Stay away.
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January 2023 by Boosted GT
Ordered a hood. Waited 2 months after they said it was in stock. Notified them of damages after unpacked it. They said they’re was nothing they could do since the order was so old. Paint shop quoted me $1000 to fix damages. Shipping box in great shape. Will never be buying or selling a cervini hood again
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November 2022 by Philip Owens
Saved awhile to buy my new hood. Finally ordered and waited 6 weeks for delivery. Hood was delivered to my work, it came after I left for the day, opened next day and hood was damaged. Called Cervini and was told sorry that they can not help. I missed the disclosure that says to inspect upon delivery. First and last customer. Bad business practice.Also, paid another $400 to repair hood and repaint. ☹️
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October 2022 by F L
Absolutely the WORST customer satisfaction I have had with ANY company in decades!!!! This bunch cheat, lie & steal without even taking a breath. I guess it's the Jersey way!If parts are missing after buying kits from these people, make sure you fully document the shortage immediately. Otherwise, you will be forced to buy the items again. Then, if you repurchase the shorted parts and wait long enough you may even eventually get something. But if they send an incorrect part, THEY WILL ATTEMPT TO MAKE YOU PAY RETURN SHIPPING!!BE WARNED - CERVINI'S DOES BAD BUSNESS. AVOID!!
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August 2022 by Bill R.
Awful experience! I ordered a hood and it arrived 3 weeks later incomplete. I did not want to sign for a incomplete product. The company receive the product back to them in February and I still do not have a refund! I have reached out many many times to them. Buyer Beware.
