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October 2023 by Jeff Weaver
I filed my taxes way before the deadline, however was charged a late fee and interest because it was filed late. I’ve been trying to contact them for months now without one returned call. Extremely disappointed with them. I would avoid this company at all costs!!
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July 2023 by JoAnn Devone
I asked Lori to file my "941" and "940", her response was "sure". Last year I was charged penalty and interest bc it was late. This year, my "941" for the last quarter was again late but she deducted the fines off my bill. But the "940" has yet to be deducted from my account. Also the "941" for the first quarter was not filed. I have been contacting her since January, asking her to look into this. I received many excuses and now she won't even answer me. She needs to do a better job for her clients. It's her job!!!
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June 2021 by John Nakovich
Dropped off tax paperwork on May 19th and still have no idea if it was received.
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May 2021 by Donnie Davis
Absolutely the best!
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April 2021 by Laura Williams
Awesome people, very professional
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March 2020 by Kat Moore
Lori took the time to help me get all of my paperwork organized for our new business free of charge. She's always available to answer any questions. They are very friendly, organized and timely. I have recommended Victoria's to several people...?
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March 2020 by willy rodriguez
I've been going to Victoria's Tax Services for years. Great people who always make you feel comfortable.
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April 2019 by Ledamarie Garcia
This is our second year of having the pleasure of her doing our taxes the office is very clean and the people that work in their very polite and very courteous my husband and myself are very pleased with the way she has done our taxes these past two years and we have referred our children and friends to go to her instead of other places won't give a name but a lot of people know especially family knows what we're talking about so yes if you're looking for someone who is courteous knows what she's doing we seriously recommend that you try her for You will be very pleased with her work you'll be very pleased with the people that work there are very courteous and very polite very knowledgeable on the work they do and that is a very very important thing when it comes to taxes she does a great thank you! Lori .sincerely Mr. and Mrs. Kenny Garcia
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April 2019 by Jeanette Vega
I love it there staff are so so sweet and always has a smile on their face I feel so welcome coming to Lori.. I have sent a few family member their and they also are very happy with there service.
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January 2019 by Not Your business
I have been a client of Marylou for over 10 years. During the 2016 tax year I explained in detail that we were in a bankruptcy and to NOT send our federal tax refund to a previous years bank account because that bank is in our bankruptcy and over 4,000.00 is owed to them. I gave her the new account number and I watched her write it down and she said ok I understand. Long story short she never changed the account number and we lost our 2,500.00 refund to that bank because they took it for outstanding loan . I became disabled and I’m not working so we had to claim bankruptcy. I met with the owner and she apologized and offered to do my 2017 taxes for free to make up for the huge mistake. Fast forward to this year I message her on this website and left my email.. no reply.. went to their Facebook page and sent a message.. no reply! I don’t like calling because it becomes a he said she said issue. Email saves the conversation. Not only did they lose me as a client they also lost my mom as a client of 14 years! I hope it was worth it! Maybe this will get your attention after blowing me off!
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April 2018 by Lima Harper
I was referred to Lori by a friend and the whole staff was nice and friendly. I was greeted with a smile by Nick, who made me feel very comfortable before sitting down with Lori, who was very caring and wanted to make sure I got what I deserved. I will definitely come back and refer family and friends.
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March 2018 by Charles Thompson
I have been a client of Marylou for over 10 years. During the 2016 tax year I explained in detail that we were in a bankruptcy and to NOT send our federal tax refund to a previous years bank account because that bank is in our bankruptcy and over 4,000.00 is owed to them. I gave her the new account number and I watched her write it down and she said ok I understand. Long story short she never changed the account number and we lost our 2,500.00 refund to that bank because they took it for outstanding loan . I became disabled and I'm not working so we had to claim bankruptcy. I met with the owner and she apologized and offered to do my 2017 taxes for free to make up for the huge mistake. Fast forward to this year I message her on this website and left my email.. no reply.. went to their Facebook page and sent a message.. no reply! I don't like calling because it becomes a he said she said issue. Email saves the conversation. Not only did they lose me as a client they also lost my mom as a client of 14 years! I hope it was worth it! Maybe this will get your attention after blowing me off!
