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September 2023 by Charles Adams
Absolutely love it here. They were clean, professional, timely, and accommodating. My nails were beautiful. My only thing - which is a pet peeve of mine - is lack of transparency around pricing. I asked on the phone before going there and in person multiple times. Still to be met with surprises on my bill. many nail places do this and it’s frustrating. Just be up front and confident in your pricing as an establishment. I was so excited to find a place I’d be going to regularly but if I can’t know what to expect to pay each time, I dont know if I’ll be going back. Love the quality of work & customer service. Just very frustrated by not being clear on that. In this economy, it’s even more important. People are paying for a service and we’ll likely pay it regardless, so why be dubious ?
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July 2023 by Mia Grace
I can't say enough good things about the cleanliness, staff and quality of services. If you're looking for a little get away from the hustle and bustle of life for some self care this is your place. The receptionists are so welcoming and helpful. The pedicure station is so cute! Love it here. Definitely recommend!!!Service: Acrylic nails
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July 2023 by Carly Ruggeri
To put it lightly, Akoi NEVER disappoints. I've been getting my acrylics done at Akoi for almost two years now, and I have always had such pleasant experiences!
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July 2023 by J
I was originally so happy and excited to come here by recommendation. My nails came out beautiful. A fresh full set acrylic nails with designs. After a week and 3 days my nails were sore still and began lifting… the nail size was too small. I called that following Thursday while I was still away on vacation.. I couldn’t get there regardless. A fresh set should never lift that quickly. The owner/manager wasn’t willing to take any responsibility for it once so ever. After not receiving a call back from the manager I walked in. All they wanted to do was give me a $11 discount and pay for their bad quality work and just said “you’re due for a fill anyway” a week ago it was “oh not everyone’s mail bed is the same”. I took my business elsewhere They lost a customer who got a full set with them having intentions of coming back as a repeat. Their long term loss.Services: Acrylic nails
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July 2023 by Lauren L
I love this nail salon! The staff is very friendly and helpful with any questions that you may have. I've had both Lexie and Ellie as my nail techs and both were very welcoming and engaged in their work. I will definitely be going back. Thank you!! ?
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June 2023 by Trail Blazer
In a pinch before a business meeting and too far from my regular salon, I called this place to see if I could get in for "a quick pedi". Girl.says yes (girl at counter with blond hair and black rimmed glasses) Upon arrival I'm told to " go find a seat in the back". So I did. Never been here before the less than enthusiastic Asian girl who barely looked 16 said " you pick color?" (After my feet are submerged in the water notably with no solution added) I explained this was my first time here and she interrupted me and said "you wait now your feet wet". She was annoyed bc I didn't know to grab a color. My salon has cards and I pick the color which is associated with a number and they retrieve the color cause they nice like that and the cards are easier to view in comfort while seated. I explain at this time I only want removal and repaint, nothing else because I have a meeting and have no time. No massage, no scrub, no lotion, nothing because I have no time. Fast forward 14 min, She completed the pedicure without incident. I give her a 5 tip and go to pay. The woman at the front (blacked rimmed glasses, blond) says "$30.00". I explained what I got expecting it to be $20. Nope. I said "Really? Since I'm paying for the massage and scrub and lotion, when should I come back for that". Nope. This place made me mad. I'm a good tipper (I usually tip 10 for a full.pedi so I thought 5 was good for just color). The owner does NOT care about clients they care about money and they are nasty to.deal.with. The owner was here telling the girl to charge me $30 from the back and she refused to come up front despite 2 requests. My salon charges $25...Mini Nails...go check them out they are way better and less pretentious and have workers that are more mature. I will never go back here and I will tell everyone I know in Gibbsboro and Voorhees this story. Smart businesses should have smart people representing their business that accomodate in a fair fashion. In this case it was an owner who failed to be reasonable and now will miss good business because they thought swindling $10.00 from someone who they did not provide full, paid services to made sense.. Choose your battles because you will see this was not worth a bad review that the public sees and decides they don't want to deal with you if you're going to treat the public like that. For me, it's the principle and informing people of your sleazy business practices.
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June 2023 by maiyalogy
i love this nail salon! everyone is so kind, welcoming, friendly, and accommodating. even if you’re squeezed in, they really all take their time and care about your nails and other services.
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May 2023 by Caroline Sophie
I had an amazing time at Akoi Nail Spa. I’m a very indecisive person so I had a reference picture for my nail tech to work off but I wasn’t sure about color, shape, or length. She asked me what I wanted every time and helped me make decisions when I wasn’t sure. The nails turned out exactly like I envisioned them and are absolutely beautiful. If you come definitely ask if Kate is available, she is so sweet and fabulous nail tech.Services: Gel manicures
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May 2023 by Rache' Henderson
This was one of the worst experiences I've ever had at a nail salon. I had to sit at a bar with someone who proceeded to file my nails away. They never ask me how I wanted my nails shaped never allow me to wash my hands after she file my nails with all the powder on my hands and then when it was time for me to dry my nails, I literally had to walk pick my bag up with my wet nails, hang my bag on the back of the chair and set up my own station to dry my nails, where the receptionist saw what was happening and came over to turn the machine on for me. When I left, I asked her to take my information out of the machine or her system that I would never be returning to this place.
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January 2023 by Sadia Ali
I went to Akoi Nail Spa today. Ellie, was really nice and gentle. She really took her time and did a great job on my pedicure and manicure. I will definitely go back just to see Ellie again.Service: Hand & foot massages
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November 2022 by Gabriella Orsino
I love everything about Akoi. From the moment you walk in, up until you leave, it is always a great experience!They have SO MANY colors to choose from (both gel & regular polish). The salon is always beautifully decorated for the seasons and is extremely CLEAN. I love that they use little hand towels in the bathroom! The place seems to have great talent & people who keep up with nail trends.I have been going to Ann for my nails for years! She is amazing! She never disappoints! I am an avid gym goer and I am typing away on my computer all day for work - My nails can last up to 4 WEEKS if I wanted them to! If my nails can last almost a month, and still look great, I am a happy girl!Services: Nail decals
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November 2022 by Janelle H.
I never get my nails done so I decided to begin. I saw the ombre french design and searched for salons that would do them. After going to two salons nearest to my home and being told that they were booked, I contact Aoki Nails and they said they had availability and that they could provide the ombre french nail service. When I arrived, I was greeted and offered hot/cold beverages. The salon was clean and upscale. The tech, Ann was meticulous with each step from refilling to shaping. I was overjoyed with the results and loved the fact that she cared about her work. I will continue to use this salon and use Ann as my tech.
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November 2022 by Ahmed Elamary
First of all that’s my first time going to nice shop like that very friendly and the tech was really good she take her time to make sure I’m okay thanks
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November 2022 by Asia Lynn
Usually pleased with the service at akoi but it seems service has become inconsistent. I showed up to my appointment to get my eyebrows done and was told to walk straight back to the wax room. They then let the woman who’d be servicing me know that I was here and she seemed surprised because she was currently working on someone’s nails. As I was waiting in the wax room I couldn’t help but notice the dirt, loose hair, and what seemed to be bodily fluid on the waxing table. I should have left right then but was eager to get my eyebrows done since they were done so nice the last time I was here. The lady came in to put a small piece of paper on the table for me to rest my head on and started my eyebrows. The wax machine looked like it hadn’t been clean and was extremely hot on my skin.. my wax was more painful than usual. I thought nothing of it because I had grown my eyebrows out for a while and always let her know that I like to keep them thick and would prefer them just to be cleaned up. I could tell she was rushing because she had to get back to her other clients nails. As I sat up to look at my eyebrows they were almost completely gone at the ends and super thin all around !! No wonder it hurt, most of my brows are gone. Im so so disappointed and upset. Won’t be coming here again.Service: Waxing
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October 2022 by Ryan Golembiewski
This team in here is awesome and the owner is the best! Super cool. I suggest the Manly Pedi.
