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March 2024 by jay p
Very fast and efficient. Always so helpful.
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February 2024 by Danielle K
Doesn’t take passport photos but clearly advertises on their signs that it’s an offered service.
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December 2023 by Mark S. Guralnick
This store negligently misstated the delivery date and time on my package,. They gave me indiscriminate and arbitrary assurances that my package would reach its destination overnight, while the UPS app, and the customer service line both told me it would take an extra day to get there. When I returned to the store to inquire, they argued with me, denying their own customer service and app. Then a UPS trucker driver who had less knowledge than everybody, but who was making pickups at the store, inserted himself in the conversation, became obnoxious and combative. When I asked for my package to be return to me, he threw it at me. Make a list of how many operations management, logistics and customer service violations you can think of....you'll still be listing items 20 minutes from now. I took the package to FedEx who promptly assured me (on all sources) that my package would reach its destination overnight. Stay away from this UPS store if your deliveries are important to you, if you favor accurate tracking information, if you thiink UPS truck drivers should stick to their jobs, or if you think -- as I do -- that customer service means not fighting with people who are trying to give you business.
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December 2023 by Carmine Valentino
Owner is terrific. Makes running my small business a piece of cake
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October 2023 by Dan C
Always helpful very efficient and fast. Their was 6 people in front of me but the guy working their was so fast working on two stations by himself. This is the best ups store in area.
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October 2023 by MBK MBK
Not courteous nor helpful . No response to a simple hello . It’s been couple experiences to say this as it’s human to have a bad day . But this demeanor is consistent. Thus 1 star .
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October 2023 by Jeff K
I don't like leaving bad reviews. Everybody has a bad day and things don't always go your way, but my experience was so egregious that I have to share it.On 9/13 I received two front racing tires, individually without boxes like I always get them. I quickly realized I ordered the wrong Mickey Thompson's so they had to go back to Hatfield, PA. I took them to the UPS Store in Voorhees, NJ at 148 NJ-73 Ste 3.I asked to have them shipped separately w/ the labels on the treads, like usual.Immediately and sharply I was told "They HAVE TO be shipped together in a box". I explained I've never received tires that way, but ok. They tried to charge me Two Hundred and Thirty dollars folks. "I dont set the prices" the owner said. Knowing that is a ridiculous amount, I left with the tires and went to FedExOffice on White Horse Road.$78.40! A difference of over $150. Shipped individually w/o boxes.When I got home I called UPS customer service. I gave them the offical FedEx measurements & weights (26x7x7 44.15lbs) and explained what happened. She apologized and said it should have only cost $88. She agreed that this was intentional gouging, but there wasn't much she can do because he is a retailer not an actual UPS.
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July 2023 by Barbara Guss
Such a nice owner! Everything done exceptional. Tha k you
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June 2023 by Heather S.
The guy at the counter was so rude. He tried to tell me it was 12.00 for a box and I'd have to pay for packaging tape too which is 1.25 at dollar store not 8.99. I had a shipping label and it would have been more for these items then the cost of the item I was returning. The ups near me never charged more than 3.00 for a box and packages it if I buy it. Don't use this store!!
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May 2023 by Danny M.
This dude is a ripoff. Has you email your document so he can charge you an hour for using gods computer and then.50 cents per page
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February 2023 by Seth Aristone
Great customer service, was helped by the manager Steve, there were many customers in the store and the staff took care of everyone very quickly, they packaged a display that I needed shipped back to the manufacturer for me for a fantastic price and even helped with the labeling and such, would absolutely recommend the UPS store in cherry hill for your shipping needs!
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December 2022 by Rise N Sign Notary
I’m a mobile notary who frequents this UPS location regularly to drop off my loan documents, I must say they’re always helpful and their customer service is great. I appreciate the cleanliness of the site and friendliness of the staff Victoria, Gayu, and the owner Sunny. I would recommend them when you’re in the area
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September 2022 by Pamela
The 2 men working at this ups chose to be rude and not helpful at all. I drove out of my way to a different ups store and had no issues.
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August 2022 by David Hang
The man there seemed to be the owner and made me feel unwelcome.
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April 2022 by Debbie D
I go to this location even though it's farther than another location because they are friendly and fast. Very rare to find a line here.
