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February 2025 by Matthew Johnson
Nice guys but my final bill was nearly double their estimate. That hurt.
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September 2024 by Jan Oca
No idea how this establishment managed 4.9 stars. Car has been in the shop TWICE and both times, has been held onto with NO UPDATES for over 2 months. I brought it there for something small and it's been in their shop for half a year. HA. Customer care is NONEXISTENT. If I could give them 0 stars I would. Do not bother with this place and bring your car somewhere respectable.
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August 2024 by Alexander Kidd
Awesome, awesome, awesome. Honest, great work, great people. When my guy retired it took me years to find a new spot. They know what they are doing. Don’t hesitate. Not many shops like this around.
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March 2024 by IROC MIKE
Chuck really knows cars, especially classics that dealerships and other mechanics no longer work on. He is onest and trustworthy, which is difficult to find nowadays. I would HIGHLY RECOMMEND his shop to anyone looking for auto service big jobs or small.
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March 2024 by Rick Jackson
What a wonderful establishment…Chuck & Chuck Jr really take care of their customers…
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December 2023 by Elie Samaha
I got drawn into these guys from the good reviews on Google, it fooled me.
My car was chugging on the highway, after pulling the code it said it had something to do with low pressure in the fuel rail circuit. I was about an hour from home but was staying at a close by family member's for my safety.
They held my car for 4 days and all they did was change the oil filter and claimed to spend time diagnosing.
They called me a few times in those 4 days and refused to give me any transparency on labor costs.
After each call they gradually started quoting me more and more expensive parts to repair. I started getting the sense they were trying to gouge me because I told them I'm not from the area but i kept silent about it. They slipped that my car started working fine magically.
Since they seemed dodgy and didn't wanna tell me the cost of anything I told them I'd roll the dice and drive my car as is and if it comes up again then I'll deal with it. On top of that they never gave a straight answer as to what the problem was. They kept saying "it could be this" or "it could be that".
When I go to pick it up they were acting friendlier than you would expect anyone to act to a stranger and it was clear why when they hit me with a bill for $600 when all they did was change my oil filter and tinker with it, quoting 3 hours of labor.
After paying they slipped that they experienced something similar with other cars. So rather than going to the issue they've experienced prior, they spent 3 hours over 4 days "diagnosing" for nearly $600... which they never even really diagnosed.
I was played, lesson learned.
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December 2023 by Donna Frohnapfel
Had a tire issue and needed urgent attention. Was taken right away and given excellent client care. Recommend this place 100%.
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November 2023 by Tyler Yaccarino
Chuck & Chuck at Waldwick Auto delivered an exceptional 5-star experience while servicing my cherished 1965 Chevrolet Corvette. I entrusted them with general maintenance—tire replacement, radiator hose fix, and an oil change. Their professional approach, consistent updates, and outstanding service surpassed my expectations, all offered at a genuinely fair price. A big thank you to the entire Waldwick Auto team!
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November 2023 by Tara Landusco
Chuck and his team provided exceptional service! I urgently needed a battery replacement, and despite calling just 20 minutes before closing, they assured me they had it in stock. Upon arrival with my kids, they swiftly installed the battery, making the experience seamless. The friendly staff even accommodated my children with some candy. Grateful to have found such reliable experts!Service: Battery
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November 2023 by Arthur Petersen (Big Indian)
Father/son team who work hard for their customers. Have been taking care of my mom's cars for years. Great service and bedside manner,and reasonable prices too. Courtesy customer pick-up and towing too.
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October 2023 by Brennan Ross
I’ve had 2 experiences here, one for a simple tune up on an old Honda civic, and one for a malfunctioning lock on a new Mazda suv, and both times Chuck (co-owner) has been phenomenal to work with. They’re responsive, personable, and straight with you. Prices were 100% reasonable and I’d recommend any of my friends or colleagues to this excellent shopServices: General repairs & maintenance
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September 2023 by Brennan R.
I've had 2 experiences here, one for a simple tune up on a 2014 Honda civic, and one for a malfunctioning lock on a new Mazda suv, and both times Chuck (co-owner) has been phenomenal to work with. They're responsive, personable, and straight with you. Prices were 100% reasonable and I'd recommend any of my friends or colleagues to this excellent shop
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September 2023 by James Hernandez
10/10 give chucky a raise.
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September 2023 by John Vervoort
Outstanding!
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September 2023 by David Aguirre-Lainez
The best!!!
