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February 2024 by Karen Sullivan
Never have I experienced such horrible customer service as I have with this shop. My niece ordered an arrangement through Proflowers for my 80th birthday to be delivered 1/15. There was a delivery problem and it didn’t arrive till late the next day. I have seen the Proflower picture, so I know what it was supposed to look like. The only thing similar is the square container and roses. The arrangement had 5 roses in one side and the back only had a piece of purple status and a stem of alstroemeria. The back of this arrangement was never completed. Having been a florist for 35 years, I’m aware of what an arrangement is supposed to look like. For a florist to send out something as unprofessional as this is beyond my comprehension! I called them to complain on 1/16. The person disputed my claim and said “we would never send out anything like you are describing “ I sent her a picture. She got back immediately and said I would receive a replacement that week. Nothing arrived. I called on Saturday and was told I’d have flowers on Monday. No flowers came. I called twice more & left voicemails. Nothing! I only hope my niece is able to get her money back through Proflowers. To call this place a florist is a travesty! Shame on you Lizze Flowers!!!!!
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September 2023 by Mitali Sharma
I receive flower delivery monthly... it was first time getting it from this shop! I am still in shock! The driver called me to ask if I was home. I responded yes, he said he was at my door. I went to the door and I see this man pull out a bouquet from his car which is dripping water! He hands me a tiny strip of paper to sign which was really weird and then he gives me these wet flowers. They drip trough my living room. The flower arrangement consisted of 3 roses and other flowers more than half of the bouquet was leaves and some of the flowers were rotting already. Terrible experience.
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September 2023 by Mitali S.
I receive flower delivery monthly... it was first time getting it from this shop! I am still in shock! The driver called me to ask if I was home. I responded yes, he said he was at my door. I went to the door and I see this man pull out a bouquet from his car which is dripping water! He hands me a tiny strip of paper to sign which was really weird and then he gives me these wet flowers. They drip trough my living room. The flower arrangement consisted of 3 roses and other flowers more than half of the bouquet was leaves and some of the flowers were rotting already. Terrible experience.
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June 2023 by RaveStar
Elizabeth the owner is amazing. She helped me with everything I needed and I know I was very specific about everything and she came through. I can’t wait to come back for future occasions!
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May 2023 by Maureen Cerrato
The Mother’s Day flowers I received were not fresh and roses petals were brown. Leaves had holes. Prior to writing a review I called the florist. The owner was very rude. I wonder how she stays in business!
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February 2023 by Lu Bla
Add me to the list of the other unhappy customers. My husband placed an order online for Valentine's Day. They stopped answering his calls and we never received anything. My husband spent $87.99 and we receive nothing. So thank you for ruining my Valentines Day. You really need to learn better business practices and maybe you'll have a higher Google rating.
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February 2023 by A Ajmiri Giner
Arrangement did not look like the online photo, and was poorly arranged. The delivery was also late, and the flower quality was subpar, at best.
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February 2023 by Carli H
I ordered flowers what I got was baby breaths with dead roses horrible! It’s embarrassing sending it someone as a gift and they get garbage.
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December 2022 by Luselys Marte
If I could give this place 0 stars I would! DO NOT spend your money here!!! I ordered an arrangement online to have delivered to my best friend for her birthday. The arrangement that my best friend received was NOTHING like the one I ordered. I was so devastated when I saw what was delivered especially for the money I spent. Online it shows a picture of a FULL arrangement with many flowers and a nice vase with a beautiful bow on it. My friend received 4 flowers and a small vase with no bow. When I called to inquire about my order, the customer service was horrible! The lady who picked up was rude and did not do anything to make me feel better about the situation. I called many times and asked to speak to the manager however I was told “she will call you back” each and every time. On one occasion I finally got a hold of the manager and she told me this was all my fault because I should have written “no substitution” in the notes when ordering. The manager yelled at me and hung up the phone…I received no refund and at one point they stopped answering my calls.
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October 2022 by Liliana Dlugi
Lezze flowers is the best flower shop that I’ve bought from. Not only are their prices super reasonable but the vibe in the store is immaculate. I walked in and immediately I was welcomed and brought with such positive energy. Lezze herself, the owner, was so sweet and kind and treated me so nicely. And the price for the flowers I bought were super cheap compared to bouquets I’ve bought from other flower shops. Not only that but the quality of the bouquet was astounding, for such a cheap price I was given a flower bouquet better than what I’d usually get paying double the price. The construction of these bouquets and flowers pieces are just so amazing, it’s honestly pure talent. I’ve also had them transport flower bouquets to either a funeral or some kind of family event and every time it came on time and once again looking amazing. Definitely would recommend this flower shop over any other. 10/10
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March 2022 by Lori Johnscher
The best ever... been using for a few yrs even from Florida for my Jersey family... very professional quick and within an hour delivery if you need it. She uses the freshest fragrent flowers and her creativity & sentimental touch is above and beyond. Love her ❤ highly recommend
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March 2022 by peter manfre
I ordered flowers through FTD and they were delivered by Lezze today which is Valentines Day. I went out to get the mail and noticed the flowers were dropped off on the front doorstep without even the driver ringing the bell to notify us. Its 25 degrees outside. The flowers are wilted! Will never recommend your service to anyone!
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February 2022 by Karin McGee
I wanted an arrangement in the yellow smilely mug.Elizabeth said she was out but work try an place an order.My daughter received the mug with beautiful scented flowers.I saw pictures.Beautiful.Thank you as always.Mom from Florida.
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February 2022 by Esraa Abuhadba
THE OWNER HERSELF IS VERY UNPROFESSIONAL AND RUDE, yelled at me on the phone and hung up in my face! I wish I can give 0 stars! Placed a DoorDash order for a bouquet delivery and called to confirm my order was received. The owner herself answered my phone call and at first didn’t even see my order even though it had said order is being prepared for awhile already. Then she finally confirmed with me and was so quick to hang up before I was even done asking my question. So I called back and she completely went off on me on how she’s busy and doesn’t have time to look at my order. Yelling at me through the phone “ I am very busy I don’t have time for you $….. order, whatever’s in doordash will be there and if you placed it directly with me then I can go through it with you” and she hung up in my face! It shouldn’t matter how expensive or cheap my order is, I am still a customer buying from your store if this is how you answer phone calls and talk to your customers then you shouldn’t be in business. HORRIBLE ATTITUDE! Will never buy from her and will also tell everyone else about this experience. Don’t spend your money here. If you don’t want customers placing orders through doordash then you shouldn’t have posted it on there!
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January 2022 by Nicholas Dadiego
On December 8 I ordered flowers for my daughter to be delivered December 23 for Christmas. No flowers called and was told we dont delivered to were your daughter lives. Ok I understand that but why did it take so long and for me to investigate to find this out.They were nice on the phone but my daughter didn't get flowers . All it would of take is for a call .