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January 2024 by Elsie Santana
Bob & Bill's, we have used their towing serves for over 33 yrs.
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July 2023 by Nicole DeLoi
This place was recommended to me by a neighboring automotive facility. I was excited to try them out and hopeful they could help me in a pinch. The gentleman I spoke with on the phone was very kind and indicated to me that he would be able to help and told me to come at 2:00 p.m. I showed up at 2:00 p.m. and there were no technicians in the shop due to being called out for broken down vehicles. That's not a problem, it happens, but when I asked the woman at the counter what the next steps were she simply told me she didn't know and when I inquired further to try to get her to make some sense of what I should be doing next since I left work to bring my vehicle in, she began to yell at me. When I asked her not to yell and told her it was inappropriate she defended her yelling by stating that "Well, you aren't understanding me!"I understand being frustrated with a customer who's not understanding what you're saying, but there should be a system in place when an appointment is missed, a way to communicate to your customer what the next steps are. And yelling is never the right answer. I wish this business lots of luck but they will never get business from me.
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June 2023 by Tim O'Brien
Always fair prices great local shop to deal with
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May 2023 by Alan Modracek
I have a mid size truck - an International 4300 - with a leaky rear end. They fixed it, gave it a full service and got it back to me quick. Good guys that do good work. Next time it needs service I won’t even look around I’ll just take it there
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May 2023 by miguel mena
Great service and fast response. Highly recommend when moving your tool box from one location to another.
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May 2023 by Shawn Tussey
Stay away if you need your car repaired. I took it there to have them check my check engine light and they said they couldn't find anything but charged me a diagnostic fee.After a few days the engine light came back on.After taking it to another shop they found the issue and had it fixed in a few hours.I feel like they really didn't even try to fix the problem. Would never recommend
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October 2022 by Robert Heath
I brought my red truck into Bob and Bills for servicing. I needed rear end work done.It took 2 weeks supposedly waiting on parts.We got the vehicle back $3300 later with the rear end humming so loud that it was hard to hear in the cab and it wouldn’t shift gear.Confronted Bob with this and He said probably needs rear end work.Exactly what it went to him for, said this work is outside the warranty work? What? $3300 and have to bring it to someone else for rear end work.So not bring you car here if you want it fixed correctly for a fair price.This guy basically charged us $3300 for an axle, bearing and a hub.Receipt shows He changed a Brake Caliper and Brakes for $350, that was a flat out lie, I had brakes and calipers done 2 weeks prior to him working on this truck.
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October 2022 by Robert H.
I brought my red truck into Bob and Bills for servicing. I needed rear end work done. It took 2 weeks supposedly waiting on parts. We got the vehicle back $3300 later with the rear end humming so loud that it was hard to hear in the cab and it wouldn't shift gear. Confronted Bob with this and He said probably needs rear end work. Exactly what it went to him for, said this work is outside the warranty work? What? $3300 and have to bring it to someone else for rear end work. So not bring you car here if you want it fixed correctly for a fair price. This guy basically charged us $3300 for an axle, bearing and a hub. Receipt shows He changed a Brake Caliper and Brakes for $350, that was a flat out lie, I had brakes and calipers done 2 weeks prior to him working on this truck.
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August 2022 by Matthew Sawruk
Always a good Friendly place and the work is done right
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May 2022 by Cathy V
Love that they were able to fit me in so quickly ?‼️Thought it was a little expensive though
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March 2022 by Carol Snyder
Helped on a rush but alittle expensive but id call again they were by me in 15 minutes so it was worth it
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August 2021 by Paul Katt
Bob & Bill's is a family owned and operated auto and truck shop that has been in business for a very long time. They are on the 3rd generation of mechanics. They work on trucks, cars, buses, etc. Pretty much anything that travels on the road. They also have a full service towing and recovery team for any size vehicle. They work quickly and efficiently to get your vehicle repaired at a reasonable price.
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August 2021 by Doc R (DOC)
If you want the best mechanics that you can get this is where you want to go they are old school and they know what they're doing they take their time and do things right I have never and I mean never had to go back for the same issue I personally will never go anywhere else other than Bob and bills
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October 2020 by Bill Wyckoff
Nicest people in the world
