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March 2024 by Pauline D.
great place. nice staff. even though are credit was shot they made sure we got in a car. and was simply amazing with us.
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March 2024 by Mike Williams
Lisa will make your car buying experience effortless! She got us a car that exceeded our expectations. Thank you Lisa for making this a very fast and easy process!
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March 2024 by Lori
Just bought my beautiful car from Sussex County Auto & Tire exchange. Lisa was amazing at finding me the perfect car and made everything so easy and simple. I LOVE my new car! I highly recommend buying your next car here!
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February 2024 by Angela Kays
Lisa was amazing and so friendly! I went to buy a jeep for my daughter and Lisa made sure everything was all set and ready for me and made the entire experience easy ! Definitely would recommend to everyone!
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May 2023 by Daniel Smith
Great place to buy a used vehicle!
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November 2022 by Nathan Moss
Do not take the risk of doing business with this dealership. Drove three hours to look at a car with a 10 am appointment. The dealership opens at 10 am. No one showed up until noon. Sold me a 2013 Ford Taurus, paid in full. The car was supposed to have a used car warranty included. A week later, the car needed two cv axles and a transmission, according to the Ford dealer. I contacted the warranty company, and they said they don’t have the vehicle on file. So I contacted the car dealer, and they told me updating takes a week. (that doesn’t sound right) It’s been a week! The warranty company said they never submitted any paperwork on my car, and it’s nothing they can do. The dealership was supposed to call me back after I informed them what the warranty company said, and they never called me back and stopped answering the phone. I still don’t have a title! Wish me luck.
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November 2022 by DEREK POTTER
Vendors beware, get paid up front with CASH. They don’t pay their bills and bounce checks!!!!
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November 2021 by Jessi Kane
Great Ford Explorer and they will fix anything wrong with an older vehicle so it’s worth it. Trucks running great still
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October 2021 by Kamel Elwazeir
Worked the deal over the phone from Colorado, Amy was super helpful and worked my deal in a professional manner, she sent me multiple videos of the truck and made sure that I got all the pictures and videos I asked for. Even when she was off she took care of the deal and put me in touch with Samantha who was very professional as well. Even when they were busy at the office Samantha took care of all the paperwork and the deal was done perfectly. I really appreciate dealing with honest and professional businesses that appreciate their clients even if I wasn't a retail customer. Thank you and best of luck to you guys.!
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August 2021 by Don Chopoorian
Three weeks ago I purchased a Dodge Dakota from Sussex Auto and trailer exchange.It was a Saturday right before closing. I paid him cash for the truck. I drove the truck about 20 miles into my 30 mile trip home and the transmission started slipping by the time I got home the truck would not stay in any gear. I contacted them first thing Monday morning after having a mechanic look at it and showing the full codes on the transmission and they said the car is as is. I spent $4300 on a car that now needs a new transmission costing approximately $3500. I had the car towed back because it cannot be driven that far and it has been there for two weeks now. I went down to try to resolve this with the owner Stan and he refused to give me my money back or replace the transmission. Upon doing more research I saw how many bad reviews he has for unethical business practices. I tried to appeal to him as a gentleman and he basically pushed me out the door without my car because I can’t drive it and still having my $4300. I’m thinking that you should all know that this guy sells LEMONS he purchases from the auction. They know it has problems that they don’t fix before they sell it to you. Those codes showed up right away as soon as I brought it to my mechanic after 30 miles. Dishonest, Disrespectful and flat out liarsDO NOT LET YOUR FAMILY or FRIENDS DO BUSINESSWITH SUSSEX AUTO EXCHANGE!!!
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August 2021 by JOEL ALTAMIRANO
Worse dealership ever
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August 2021 by Linda De Antonio
It was great. Couldn't ask for a better place to buy a car. The workers and owner were terrific.
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August 2021 by Dawn Zdziarski
This is the worst dealership. I bought a car from them and they delivered it with almost no fluids, a vacuumed leak which was the air filter housing. Fuel injectors were dirty , cylinder miss fires. Over filled a/C. STAY AWAY
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June 2021 by Joel G.
Do not shop here. The prices don't matter because the car you get will break on you and you'll need to add a couple grand more into it. Bad Ownership, owner does not care about his customers and the staff does not manage paperwork well. I had to wait an extra 2 months because the paperwork was lost/filled out incorrectly. Don't even bother, they only care about getting the car out, the problems are now yours. BAD BUSINESS ALERT.
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March 2021 by Shaquill Moss
Do not take the risk of doing business with this dealership. Drove three hours to look at a car with a 10am appointment... dealership opens at 10am. No one showed up until 12pm. Sold me a 2013 Ford Taurus, paid in full... The car was supposed to have a used car warranty included. Week later the car needs two cv axles and a transmission according to the Ford dealer. Contacted the warranty company and they said they don’t have the car on file. Contacted the car dealer and they said it takes a week to update.(that don’t sound right) It’s been a week! The warranty company said they never submitted any paperwork on my car, it’s nothing they can do. The dealership was supposed to call me back after I informed them what the warranty company said and they never called me back and stopped answering the phone. I still don’t have a title! Wish me luck.
