MAINGEAR is recognized as an innovative high-performance PC system builder, offering custom desktops, notebooks, workstations, and media centers. Since 2002, their products have received numerous industry awards, including PC Magazine Editors’ Choice and Maximum PC Kick-Ass Editors’ Choice awards. MAINGEAR stands out due to its dedication to genuine one-on-one personal customer support, differentiating them from other PC manufacturers. Customers praise MAINGEAR for excellent customer service and solid PC build quality. They have successfully fixed complex issues, such as a Windows update problem, even on the same day. The phone tech support is also highlighted as great. While some experienced longer wait times due to component shortages, the overall buying experience is described as awesome, with some customers receiving their PCs remarkably quickly. MAINGEAR is noted for never skimping on customers or delivering poor quality, earning long-term customer loyalty and repeat business. The company is also remembered fondly for its early days in Harrison, NJ.
Thank you for hosting the staff of Giant Bomb for their subscription marathon.
July 2025
Love their products and customer service is great. I'm a repeat customer.
June 2025
If you're going to have a PC built, you have found the company to do it. Windows update messed up my computer beyond my fixing, I brought it to main gear and they fixed it the same day. The phone tech support is also great.
