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February 2024 by Ty Brown
Can't get a tracking number and when calling parts guy hung up on me several times. Very unprofessional.
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November 2023 by Tyler Westcott
I never leave any reviews of any places I go to, but I had to make a google account specifically for this place. I had the best experience ever getting parts for a very rare and old vehicle. Prices and service were amazing. The parts were distributed and delivered extremely fast. Couldn’t recommend this place more.
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April 2023 by Christina De Jesus
Quick resolution, responsive and prompt.
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October 2022 by 82 KID
I have to agree, my experience is almost identical to customer Andre Freligh from "a month ago" as of the time of this writing. They have The Patience of Job.I had a not so great experience with another yard that I am fairly sure shipped the WRONG transmission, that just so happened to fit. Internally.. I am dealing with a Subaru, so, I could have purchased another vehicle in what I spent in repairs. Okay. So. That OTHER yard (not WAW,) their CURRENT unit is the correct. One. That. They. Are. Avoiding me. To. Ship under warranty. Place in Connecticut.. okay. Moving on, THIS place has my trans! TZ1A4ZCDBA-RM. Memorized that at this point. It's ACTUALLY THERE! :D Okay, so. Out of all the places with reviews that say, "They list it as low mileage and know it isnt any good" (place in Brewster NY) OR places say "Rude customer service, told me to come, told me it was there, wasnt there" (Queens NYC)... THIS place.. HAS IT!!!!!!!!I have a trip to a function on a major Internet community of car enthusiasts in 18 DAYS.. So, yeah, I REALLY NEED my transmission! I am about to call them AGAIN today, as they said it will come today or tomorrow.. again, this place has the patience of Job, and the transmission is listed as Part condition X that means Unknown.. but it says "TESTED GOOD" in the notes, and I believe them! And that is what I need.Please, give this place your business. They EARN it!! 5 stars, more if I could, and I'm gonna go call them now lol.. this place is great, could not be happier and came through in a pinch because if they didn't have this part, things would be even more dicey for me than they already are.Sincerely, Joseph (and your transmission is carrying me to Illinois and then Michigan! And I just may stay there, I drive hundreds of miles a day) :DTHANK YOU!!!5 STARS!!Mr. 2002 Subaru Outback, trans model # TZ1A4ZCDBA-RM
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August 2022 by TheJCorbi82
I have to agree, my experience is almost identical to customer Andre Freligh from "a month ago" as of the time of this writing. They have The Patience of Job.I had a not so great experience with another yard that I am fairly sure shipped the WRONG transmission, that just so happened to fit. Internally.. I am dealing with a Subaru, so, I could have purchased another vehicle in what I spent in repairs. Okay. So. That OTHER yard (not WAW,) their CURRENT unit is the correct. One. That. They. Are. Avoiding me. To. Ship under warranty. Place in Connecticut.. okay. Moving on, THIS place has my trans! TZ1A4ZCDBA-RM. Memorized that at this point. It's ACTUALLY THERE! :D Okay, so. Out of all the places with reviews that say, "They list it as low mileage and know it isnt any good" (place in Brewster NY) OR places say "Rude customer service, told me to come, told me it was there, wasnt there" (Queens NYC)... THIS place.. HAS IT!!!!!!!!I have a trip to a function on a major Internet community of car enthusiasts in 18 DAYS.. So, yeah, I REALLY NEED my transmission! I am about to call them AGAIN today, as they said it will come today or tomorrow.. again, this place has the patience of Job, and the transmission is listed as Part condition X that means Unknown.. but it says "TESTED GOOD" in the notes, and I believe them! And that is what I need.Please, give this place your business. They EARN it!! 5 stars, more if I could, and I'm gonna go call them now lol.. this place is great, could not be happier and came through in a pinch because if they didn't have this part, things would be even more dicey for me than they already are.Sincerely, Joseph (and your transmission is carrying me to Illinois and then Michigan! And I just may stay there, I drive hundreds of miles a day) :DTHANK YOU!!!5 STARS!!Mr. 2002 Subaru Outback, trans model # TZ1A4ZCDBA-RM
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June 2022 by Andre Freligh
Exceptional customer service. These are good people. They will take care of you. Just have patience.I have to admit I ended up being a headache of a customer for these guys. They quoted me low/very fair on an old cylinder head. I was in a rush on my job, so I was calling every day to check in. They ended up having to pull two separate heads because the first one they pulled was cracked. If I were in their position, I would have wanted to tell me to "get lost" to keep it politically correct. They almost definitely are not making any money on our deal, but they still honored their original quoted price.Steve Jr., Sr., and the crew here at Warren Auto -they are good people. They are just trying to keep up. Please give them the benefit of the doubt, and have more patience than I did.They'll take good care of you.
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April 2022 by Kerry Drennan
Great customer service
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February 2022 by kashif Choudhry
Always helpful
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October 2021 by Joe
Great experience. I needed a tailgate. I called went over vehicle details, I received a call the next day. They had what I needed and the price was good. I’m looking forward to dealing with them again for a few other items.
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August 2021 by ramon hernandez
Good experience.
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March 2021 by Jeff Lewis
I called ten junkyards across the state looking for a piece of wire harness for my Nissan, and not a single facility would even bother to help me. I know it’s not the biggest sale of the day, but my daughter needed her car for work. These guys were so helpful, they had the part pulled for me within a day. Ain’t no place like them around anymore.
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January 2021 by philip kiernan
Poor customer service guy in Parts is rude and hung up when I was speaking
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September 2020 by Sharyar G
Good place to shop. Just be patient and show courtesy. People there are trying to help, but busy as heck.
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July 2020 by Robbie W
Friendly and straightforward on the phone.
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May 2020 by Jackson Seeley
Incredibly rude and unprofessional response to my inquiry. I contacted them about a newly listed vehicle and was met with an immature response (name calling and bad grammar) for no apparent reason. I also asked for details about a 20 year old vehicle’s history and he said “runs good” and wouldn’t tell me anything else. I would not recommend this establishment.
