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January 2024 by Rob Corey
Great job getting my truck back on the road. RAM-(1) big deer-(0). Hopefully don't need their service again, but if I do only one call to make... Caliber Collision.
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December 2023 by Allan Simonson
Repaired my car in a timely manner. Front end was completely repaired. However after picking my car up I noticed my headlight was flickering. Returned to let Caliper Collision to show them the problem. I was told that they would fix it. Allegedly they were waiting on the part and I only get the run around. The days of a man keeping his word is long gone. Would never return to this particular Caliper Collision again and would never recommend it to any family of friends.
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November 2023 by chris gill
Everything about Caliber Collision is satisfying. The customer service, professionalism as well as the craftsmanship. I will only use them for my car needsService: Body & Trim
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November 2023 by April Buckley
Caliber was good at answering any questions I had and finished ahead of schedule!Car looked great and Trevor was fantastic!Services: Steering & suspension repair
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October 2023 by Alicia Stinglen
Very professional and texted me daily with updates. Even finished 2 days early. Cleaned my car and it looked beautiful when picked up. Like new. Would recommend!
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October 2023 by Marisol Figueroa
THE WORST CUSTOMER SERVICE AND THE WORST WORKMANSHIP. I paid out of pocket (not sure if the type of service one gets is dependent on our of pocket or insurance). The damage was minimal (scuffed up right front panel) the front bumper was removed and not placed right because my camera at the light is 1/2 black. I went to wash my car and the panel is FALLING OFF! In addition to that….they possibly also punctured my tire.UPDATE 10/17/23: After taking my vehicle back to them to show them the lack of “priding themselves in excellent craftsmanship” they reordered the falling piece and gave me the option of taking my car back in this week to have the piece replaced. I notified them of the date I would be taking my vehicle in based on the dates THEY gave me. I called today to confirm we were set when the receptionist informed me that the Manager would not be in and asked if I could take my vehicle in on another day. I requested the contact information to her supervisor and was put on hold. When I tried to call back, I was put on hold again. I stand by my first statement WORST CUSTOMER SERVICE EVER! Ridiculous! How can you give a customer an option on the date to RE-REPAIR your in adequate “repairs” not confirm and then the day before say you’re not going to be there and expect for them an already dissatisfied customer to change their entire schedule! UNACCEPTABLE!!! Just refund me my money and we can call it a day ! The frustration and inconvenience is not worth it!!!!
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October 2023 by Shaneka Ross
I must say given the events surrounding the accident. Caliber definitely eased my stress. The professionalism and personalized customer service was exceptional from beginning to completion. Rob was my service representative and could not be more fantastic. He literally walked me through the stepwise approach to the repairs and made frequent check-ins for updates. Not to mention the service app provided regular updates on my repairs. Great work Caliber THANK YOU!
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October 2023 by Brei Edwards
I brought my car to Caliber Collision for an issue with my wheel bearing. The problem was fixed so kudos to the actual mechanics, however, my card was overcharged and I was told I had to wait for a check to be sent for the difference. I then discovered a wheel from a newer model of my car as well as some other parts were left in my trunk. I was called and asked to drive the 30 minutes to return the parts despite having to wait for a check in the mail for an overpayment. Truly the worst customer service I’ve had at a mechanic and never got an apology for the overpayment and having to wait for a check nor for having parts left in my trunk and having to return them.Service: Body & Trim
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September 2023 by Chuck Meyer
My truck was rear ended and I brought it to Caliber Collision in Washington Township to have the repairs completed. The repairs look great and it was done a week and a half early. Ashley was great with communication during the entire repair process.Services: Painting
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September 2023 by Diana Hart
The staff was professional and very nice to work with. I was kept up to date on my repairs. My car looked like new when I picked it up. Thank you.Service: Body & Trim
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August 2023 by Shelleen Williams
Very organized place. If you need your car to look totally brand new. Go to Caliber collision, the mechanic was very respectful, and treats me and the car respected. He updates me every day about where the process at until the due date. No problem rushing because it was a super job done. My car looks brand new and was washed. This is a very professional place to get your car fixed. Highly recommended!!!!!!
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August 2023 by Joe Coulter
I was very pleased with the work done on my vehicle. Rob and the team at Caliber Collision did an awesome job! I would highly recommend them for your auto repair needs!
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August 2023 by Otf_Chicowade
These guys are good in fact they are amazing They kept me updates on the car and how it was going what had to been done to the car It looks so good that I forgot the car was in a car accident. After they fix it their was no other issues once again thank you for fixing my 2018 golf RServices: Tires
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July 2023 by Precision Builders
This place is fantastic. Kept an open line of communication throughout the process. They dealt with the insurance company directly and the work was completed before the estimated date. I'd highly recommend them.
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June 2023 by George Jenkins
Caliber Collision does great work. They always keep you informed of what’s going on. Great shop.Service: Painting