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March 2024 by Morgan
Very nice office staff! Made everything super easy.
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March 2024 by Joseph Wishnick
Good facility and nice people working there.
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February 2024 by Michael Little
We need a storage cube because of a death in the family and the need to move some furniture into storage for an indefinite period of time. The staff at CubeSmart have been very helpful in making suggestions and explaining the entire process. I felt very comfortable with them.
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February 2024 by Samuel Kenish
Excellent price. Staff very friendly and helpful.
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January 2024 by Priscilla Morrison
I was very happy with CubeSmart's prices, and Randy and Sue in the office couldn't be more helpful and efficient. However the reason I'm giving a three-star review is the things near the front of our storage unit had gotten damp and moldy.
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October 2023 by Corinne Loftis
My father recently had to move storage units as his rates had been raised dramatically at another storage facility. He found this CubeSmart and the two people working in the office couldn't have been more helpful. They told us exactly how much he would be paying (which was very reasonable) and told us that if we ever needed help to let them know and that they would see what they could do. Very generous, friendly and informative people all around! Thank you!
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October 2023 by Debbie Capanna
I was extremely impressed with the customer service I received.Randy and Sue both have gone out of their way to help me with some issues. Very happy with my experience. Randy and Sue represent your company well.
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October 2023 by Dawn Carr
After my POD was never delivered, as scheduled (TWICE), I called CubeSmart and within minutes I was set up and able to move into my unit! I paid for the first month on August 28th and we were all moved out of there by the 11th or so. The staff was very friendly and helpful the entire time! When I saw that I was charged for a second month, I called because we were already moved out. Without any questions, they refunded my money and were very helpful! It turns out it was actually our fault, as my fiancé thought I was calling to cancel the unit and I thought he was telling them when he went there. They could have just said it wasn’t canceled and charged me, but their customer service is fair, kind, helpful and accommodating! I would use CubeSmart again for any storage needs and I highly recommend them to anyone else in need of storage! Thank you for relieving so much of my stress!
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October 2023 by Kathy Plasket
Cubesmart raises your rate every year. I can not afford $499 a month for a unit. I think they should cap the units price at say..$300 a month I had been using Cubesmart for about 10 years and it was $170 a momth when I started and had a price raise every year unti I realized it was cheaper to go to a different storage company plus pay a moving company then it was to stay with Cubesmart.
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October 2023 by Scott Weinstock
Randy was very helpful and made the process very simple and explained everything very well. As well as Sabrina. Super nice both of them and very helpful. Thank you guys!
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August 2023 by Larry Calloway
The workers are real nice and cube has the best prices around.
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August 2023 by CJ Maurer
Easy process getting a storage unit. Easy bill pay. Easy process being done with the unit.
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August 2023 by Kelli Mackey
They are so nice and so helpful. The unit is so clean too!
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June 2023 by Steve S
Decent storage. Just got ridiculously expensive after introductory pricing. It was worth it for us to buy a shed.
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June 2023 by Nicole Berry
Customer service was amazing - so understanding and like dealing with family members (the good ones).