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July 2025 by ann fox
I was a walkin coming from my doctor in mnext bldg. He said stat he wanted the blood work. I waited an hour. Then asked how much longer, Nicole said she had 5 or six appointments. Some people not even there yet. I had to call my daughter to make other arangments so I could get the blood work. A half hour later she came out and said I would have to re apply on the keos. She took me off the roster. I went to the sewel LabCorp. They were very nice.
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July 2025 by Amanda Chandler
This place is AWFUL!!!!!!!! If you want decent human interaction this will not be the place!!!!!! By far the worst labcorp I’ve ever been to!!!!!
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July 2025 by Alyssa Michelle
I have never been treated this terribly before by medical “professionals.” I scheduled my appointment a couple weeks ago. I got the text to check in when you arrive. You either have the option to go inside and check in, or check in through your phone and sit in your car to wait for a text when the technician is ready for you. I arrived early and checked in through my phone and sat in my car. A half hour goes by, I’m concerned. After another 15 minutes of no text, I walk into the waiting area and wait there. After 2 hours of waiting (mind you my appointment was at 10am and at this point it was about 12pm), I went to a technician and asked if I was in the queue. With attitude, she said that my name was called and that she took my information out of the system. I told her I never received a text! With attitude again: “Just give me a minute.”
Then, the staff members in the back proceeded to complain about me. LOUDLY. The walls are thin, and there is an echo. The entire waiting room heard everything, and I felt so embarrassed for something I did wrong, even though I was not at fault. “Are you serious??? I called her HOURS ago!” If the system doesn’t work and texts don’t go through, don’t advertise that option at check-in! I was fasting for over 12 hours at that point, so I wasn’t going to go home until I was seen. I never got a text, let alone a phone call. Own up to it that it didn’t go through.
Now, I am back in my seat, crying and these two other patients were saints trying to comfort me. Because who treats people that way? If you want to talk about a patient and all the inconveniences they bring you: do it when the patient is not within earshot, & that means you are in the wrong profession. No compassion towards others whatsoever. I understand you may be short staffed, but the treatment I just experienced is absolutely unacceptable.
By the end of it all, my blood was collected right before 1pm. 3 hours is absolutely crazy.
I will not be back here, especially because they don’t understand accountability or know how to treat people. I wish they weren’t so miserable. Never coming to this location ever again. I hope for the sake of everyone else, these issues get fixed fast.
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June 2025 by Shelley Efymow
So rude here!!! No communication. Leave you sitting in the waiting room for hours. Don’t come here.
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May 2025 by Melk Man
Actual lack of empathy and customer service. People walking out to rude and ignorant staff.
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April 2025 by Michele Naurath
Absolutely horrible service. I’ve been here twice still haven’t gotten my blood drawn because their “system is glinching and they don’t know when it will be back up” after I waited an hr and 20mins the first time and over 30mins the second time to have them say this. Always went here and I will never go back unless they get new management. No one there wants to work!
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August 2024 by Priscilla Rivera
This was a horrible experience. Office is supposed to closed at 3:30. I walked in at 2:52pm and the check in machines were off, front desk window closed and all staff were in the back. Waited for about 25-30 mins at the front desk until a woman described: dark skin, with braids looked at me, as if I wasn’t just standing and waiting there. I asked if anyone was going to help me and she was ignorant and rudely comments, that I was not waiting 25 mins and she saw me come in. So, if she saw me come in why wasn’t I attended properly? Instead I was rejected to be seen because now it’s 3:17. Ghetto and unprofessional! Labcorp needs better staff!
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July 2024 by sean murtha
On the door and online says closing time is 3:30. I left work early to get there at 2:30 and they were already closed. Why bother having a closing time if you don't follow it.
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July 2024 by Lenny Will
Horrible location. One tech was so rude after i suggested where to find my vein and she said dont tell her how to her job, like really? Im trying to help you out. Will never come back here. Labcorp do better. It does not take a lot to be friendly. And insulting patients behind closed doors is extremely unprofessional. I know what i heard and saw. Just so unprofessional.
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July 2024 by Shashana D
This was a horrible experience! We had a lab order for our 12 month old so we went to this location and checked in using the kiosk, as instructed. The kiosk states you can wait anywhere and will receive a text when it’s your turn for lab work. With the waiting room being crowded and it being a hot summer day, we waited in our car. We were there for an hour until I finally went into the patient area and asked the lady at the desk when we would be seen, or if I need to think about bringing my baby back another time. She had a negative attitude and said she called our name 30 minutes prior. To say I was upset is an understatement. We then ended up doing the bloodwork which was very traumatic for my already exhausted 12 month old! The customer service here is very poor and they weren’t even apologetic. Do not tell people they can wait anywhere and will get a text if all you do is walk 5 feet into the waiting area, call a name once and then move on. I will not be returning or recommending this location to anyone.
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June 2024 by Marissa Wood-Roletter
I needed to pick up a container to drop off a stool sample and was ignored for approx 20 minutes. There is no option for signing in on the kiosk to pick up a specimen collection container.
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June 2024 by Cirella
Yikes, just yikes. Go to Quest Diagnostics all. This aint it. Recept was chatting to her colleague the whole the time, didnt even look up except to take my script then murmured something and pointed. Cleanliness is no where near Quest Diagnostics.
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May 2024 by ashlie brown
Took off work to come here and do my labs and urine testing for surgery clearance. The person who called me to the back, handed me a cup and i went to the bathroom first to complete the urinalysis portion. She was on her phone texting the entire time. Today I’m told “the urinalysis was never done”. I am livid! Being on your phone and not paying attention was more important than doing your job, and now it is affecting MY surgery!!!!
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May 2024 by Kemi Ogunji
My Son was there 04/12/24)DNA, the lady was rude and unprofessional.how can a Phlebotomy do a DNA without not putting on gloves and mask.our problem is that, she using kit and reading the manual and she said to my Son,she hope she is doing the right thing.she swab him and put the swab on the table.wish mean that is bad and wrong.i don't understand what she is going to write.i don't know when court is using LabCorp for DNA.this place need a good professional staffs, that understand people that come to there office.those ladies yesterday are unprofessional at all.will have a good LabCorp out there, but the office in Turnerville NJ is the worst place to be.
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April 2024 by Christina lugo
Went to get testing done for my daughter and I. Romaine was very professional. She checked us in and took the test for my daughter and I. I can tell she’s a leader and was great at handling a lot of moving parts. Great job! And thank you!
