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November 2023 by Victoria Chirico
My husband and I purchased our 2021 Chevy Equinox here on Friday and couldn't be happier with our experience. From the start Jhoan reached out from my online inquiry and helped me over the phone, where other dealerships lacked. At our first visit we met with Dan, and he helped get us into our new ride. There was no haggling, no going back and forth, and no pressure. They were able to get us to the payment we needed and had the vehicle ready for us so we were in and out quickly. I researched a lot of dealerships before heading to one and I have to say, everyone went out of their way to make us feel like family. Do yourself a favor and visit Rossi for all of your new and used car buying needs. ⭐️
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November 2023 by Marcelli Stables LLC
Always excellent! The sales team is really helpful and knowledgeable. I felt, with the vehicles I purchased there, that they gave me the info and time to make the best decision for me.
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October 2023 by Rob Regan
Rossi has really screwed me, my truck has been down for 7 months, waiting for a part. (Let alone buying a car from them while this one was down, it has been nothing but problems) After going threw all the hoops to get this expedited. I got called by a manager from GMC HQ and was told my part came into Rossi. I called up to confirm and ultimately Rossi gave my part to someone else. Now my current estimated part arrival is three months from now. Didn’t think there would be such a lack of communication with Rossi after explaining the whole situation to them. Telling them that this part will be rushed from GM HQ. Even still after calling 6 times there’s very limited concern or communication.
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August 2023 by Kirk H.
I am a customer for over 15 years and the service department has lost my trust. I took my vehicle there for routine maintenance and told them specifically not to perform a certain service. Then I noticed on my receipt that it said that the item I did not want done, was serviced when I explicitly stated not to. Then the warranty service manager said it was a typo and the service wasn't done. After I left I double checked the vehicle and the service was done against my written instructions. They lied directly to my face. What else do they lie about????
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August 2023 by Jason Brauer
Rob was very friendly, he worked really hard at getting us the car we wanted. He listened to our needs and wasn’t forcing a sale. After we decided on the GMC Terrain, he let both my wife and I test drive the car while we watched our little guy. The hardest part was not getting the color we wanted, only because there was no stock, but the entire Rossi team made up for this by adding maintenance packages and warranty coverage options.
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August 2023 by Jay L
Pat and the Service Team at Rossi are top notch. The team at Rossi completely debunk old beliefs that dealer service may not be honest and/or is overpriced - Pat and the team always operate with complete honesty and integrity. The technicians are top notch and always stand by their work. I've been going to Rossi for years and every single interaction has been nothing but completely positive. I highly recommend Rossi, and it's clear from the other 675+ great reviews that my experience is not unique.
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August 2023 by William Mccomb
At first I was greeted with open arms as I first walked in compared to other Chevy dealers. Rossi has one goal and that’s to make their customers happy. Rob was my salesman and he was excellent… he showed me a variety of trucks and told me what was selling and what wasn’t. In all rob helped me and my fiancé find what we needed/loved in a truck and walk out happy. We are very appreciative of how the staff treated us. I don’t think I’ll ever waste my time going to another dealership again. I’d recommend Rossi to the moon and back!
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July 2023 by Al V.
The service department has to be one of the worst out there! They totally misdiagnosed our Buick Encore to the extent that we had to buy a new car.
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July 2023 by Kenneth Conner
Probably the best vehicle purchase experience I've ever had. Starting with my initial phone call to check if a specific "pre-owned" truck was still in stock. It just got better when I arrived and instead of "sitting down and talking" about the truck the salesman, Ralph, whom I did't realize at the time was actually the sales manager asked if I wanted to go right out and see the truck. Which is exactly what I wanted. I figured it may save a whole lot of time. The truck looked very nice, with that he was quick to get a plate for the test drive. With a little levity, it seemedlike I was being treated like a friend instead of a customer. When I came back from the test drive I sat down with Ralph and after a short discussion I decided that I was going to purchase the truck. Since I had to come back the next day, I was transferred to a very competent salesman, Rob. Rob was courteous, knowledgeable, friendly and professional with a sense of humor that made me feel relaxed and confident that I was getting a solid deal.I came back Friday to make the purchase and Rob made everything go smoothly with the assistance of Ashley handling the financial end of the purchase. The final contact was with Steven, the Technology guy who knew that with my "salt & pepper hair" it would probably be better if he linked my phone to my new truck and he was absolutely correct.Overall, an excellent team from beginning to end. It didn't seem like I was shopping for a vehicle but among friends.Thank you one and all at Rossi for making this experience a pleasurable one. Well done!
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July 2023 by Rebecca Garciano
Rossi is the #1 GM dealership and it is truly the people who work there that make it so amazing. So many of the team members have been there for years. They are knowledge, fair, honest and not pushy. Highly, highly recommend!
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June 2023 by C C
This dealer treated me like no other dealer has. . They went above and beyond in every single aspect of the sale from open, easy, Hassle free transparent communication to being just down right exquisite in their knowledge of the vehicles they are selling. Today they sold me a hd diesel that I never imagined I would be able to have the opportunity to purchase and did it with such ease that I am certain I will be going straight to them for my next purchase. I hated new vehicle shopping until today! Thanks to the entire crew for knocking it it out of the park today!
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June 2023 by Allison Rice
We just bought our second Chevy w Dan. Everything went smooth and quickly. Maria and Amanda were also very helpful and kept the process moving.
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June 2023 by Kristy
Would highly recommend Rossi! We've had our Traverse serviced at Rossi prior to today. Everyone is professional and pleasant from start to finish. No one gives you the run-around. Information about cost and services is upfront. The service waiting area is spacious and always clean. Always a pleasure doing business with Rossi!
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June 2023 by John Stokke
The whole team was very helpful. From fair negotiation over the phone. To picking me up at the airport. to handling the whole financing and delivery very professionally. Great experience buying my dream car. Thanks.
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May 2023 by Mary-Elizabeth Hain
Every team member that I had the privilege of interacting with blessed me by their professional knowledge with kindness and respect. Each person heard and validated my needs. They allowed me to express my concerns and to ask questions as I attempted to fully understand the process I was engaging in. Not one interaction gave me "pushy salesperson" vibes. I actually decided to enter the showroom on a whim one morning I was free because of the timely, considerate and friendly voicemail I received from Rossi upon my earlier inquiries. Your team stood out from the rest and showed great patience with me as a person who rarely comes up for air to respond or appear! ;)
