TD Bank receives praise for specific staff members who provide exceptionally helpful, kind, and professional service, going above and beyond to solve problems seamlessly. Employees are noted for being responsive and making processes easy, with some teams described as top tier for taking care of business owners. However, there are also criticisms of phone service, with reports of being less than impressed due to confusion, short staffing, and difficulties in scheduling appointments. This has led to a perception that the bank's traditional convenience may be changing, causing some concern about losing market share to competitors seen as more convenient.
I used Sewell branch on Hurffville-Crosskeys road. We worked multiple time with Anthony and he was very helpful. Help my son set up the estate account and any time we had questions we would stop by and he was always responsive and very helpful.
September 2023
This TD BANK is top tier and Rachel the store manager (especially) + her team is what counts here.If you’re a business owner who’s doing large business and needs somebody to help you and take care of you this is the place. Rachel and her team go above and beyond. If Rachel left TD BANK and moved anywhere my accounts... read full comment
September 2023
They help me every time i needed help to the fullest extent and they are really respectful and always nice and helpful.
