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December 2023 by Benjamin Hefner
4 people at the desk and only 2 of them are helping people
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October 2023 by Kathleen Latshaw
If I could give ZERO stars it would be here. This Bank (sic) is Totally Useless. This branch and ALL of their Customer Service. If you are given a choice of Wells Fargo and another bank - DON'T PICK WELLS FARGO. I've been trying to pay on a credit card when I bought something from Ashley Furniture and it's been HELL. RUN Away from them!
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October 2023 by Tricia Sciulli
Wow worst bank ever. I can't direct deposit. I can't electronically pay my mortgage. This branch held up my mortgage for ten days!!!!!!
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October 2023 by suzanne phillips
I have multiple accounts in 8 different banks. Your bank by far is the most difficult bank to deal with. They don’t acknowledge durable, power of attorney‘s. They give you a runaround. Never have I been in and out of the bank to cash a check in less than 30 minutes that’s preposterous. I have been into two different branches to add myself to a checking account. Only to find out that I was not added to the checking account the next time I come in, it’s always a huge to do. Nothing runs smoothly in your bank and it is the most frustrating back to deal with.
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August 2023 by GARCIAS TAXES SERVICE
A great reliable bank and they give great financial support to entrepreneurs who want to make their business dreams come true
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May 2023 by Edward G
The bank tellers here are very nice but this branch is seemingly always understaffed. If there’s more than 1 person ahead of me in line when I get there, I know it’s going to take a while. The branch manager is always there but doesn’t step in to help when there’s a line other than directing people to use the atm…
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April 2023 by Chris DEEGAN
Don't use now but had in past and we're great!!
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December 2022 by Tricia G.
I hated them when I had my mortgage w them many moons ago.They're a pretty good bank (for banking needs) overall. Not enough branches around. This one is TINY and in a funky / dangerous location.
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October 2021 by Damicodric
Needed help with Power of Attorney, as it relates to an out of state account.Lorena and Mel couldn’t have been A - more prepared and B - more helpful.We advised them of the situation prior to arriving. Once I did come in to the branch, Lorena and Mel had docs readily prepared, went through their normal banking verifications and I was on my way in 30 minutes.Completely smooth and seamless.Well done ladies.
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October 2020 by Jim Luchs
They said they are open until One pm on Saturday for drive through. I go there at 1246 pm all drive throughs were closed. False advertising. When do you really have to get there noon? How can you plan? One pm now.
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July 2020 by Samantha Nuss
Slowest bank I've ever been to.
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January 2020 by Tony Dileonardo
This bank is excellent. Cori Belfiore and her staff do a great job. Glad to see her back in the office. I am a long-time customer of Wells Fargo. This branch is the best I’ve ever used thank you for all your help Cori.. keep up the good work.
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December 2019 by Shannyl Chanaba
The laziest branch ever. I made a mobile deposit on friday and was told i would get my money by 12/2/19. Only to be told today that my account is at $0.00 now and my money is being held, by automatic service as they refuse to talk to me! They won’t answer my questions about that deposit and have sent me to automatic service over 5 times in the past half hour! Just for me to be told that they can’t look up that deposit and answer my questions unless I show up in person. Wasted an entire hour of my time. Absolutely lazy and unreliable.
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August 2018 by Jerry S.
First off, when you have a long line (like they usually do) I would much rather see another teller behind the counter than have to unnecessarily be greeted by someone who main job is to do just that and ask unnecessary questions such as why you are there. Not a great use of resources. Also, I routinely get checks (that are drawn on their bank) kicked back to me that I try to cash if they are not filled out exactly to their specifications. Lastly, I am tired of being pitched to open an account every time I walk in there.
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July 2018 by Crystal Martin
First I want to start by saying that this particular branch is wonderful... eager employees at the ready to open accounts, process deposits, cash checks... as long as you do not have an actual problem you're golden you will walk out with a smile on your face! Recently I have noticed that both of my accounts are on the fritz... we'll go with that because I don't know how to explain the frustration of never being able to use my card at restaurants or anywhere that processes credit... yesterday I was infuriated!! I took my daughter out for the day & then to dinner, we had such an amazing day & dinner... after we finished our meal I handed my card to pay... the lady walked up to me ever so nicely & said I'm sorry your card was declined... I tried to run it twice... I responded oh this is a wells fargo problem this keeps happening to me there's plenty of money in my account... long story short I had to hand this lady my license as collateral, walk my daughter all the way through the smoking section of a casino to the other side to use an ATM which charged 5.99 to pull cash out to pay my restaurant bill.... this was beyond embarrassing... I wasn't just embarrassed I was angry, frustrated & fed up with wells fargo because this is literally like the 20th time I've had to pay to pay... look like an a***** & waste my time... all to learn that the payment that was "declined" actually processed on my account twice yet the money was returned twice. I'm beyond fed up with Wells Fargo... after 8 years of banking with them I do believe it's time to part ways! I can not continue to pay to bank with them!!
