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“Since the moment I dropped off my bicycle i felt like it was the right choice to drive 45 minutes to feel comfortable with an experienced group of Trek certified technicians. They kept me updated trough the entire progress of the repairs. Thanks so much for making me feel welcome and taking care of my problem!!”
“As always fast professional customer service with attention detail walked in with a brake caliper squeak and service tech literally ran around the counter to help me “ let me get you back on your ride give a few minutes “ KUDOS GREAT CUSTOMER SERVICE!”
“Fantastic bike shop with an incredibly helpful and welcoming staff! Rick is SO knowledgeable and genuinely passionate about what he does—he makes the whole experience easy and enjoyable. You can tell this is a place that truly cares about its customers. Cannot recommend Hilltop Madison any higher. I’ll be coming back for all my bike needs!!”
9:30AM - 6PM
227 N Ave E, Westfield
Bicycle Shops
“I bought a used bike from a friend and brought it here to be serviced. They not only did a great job-talking through optional things to assess my needs, they also showed me how to use the bike, helped me adjust the seat, and even offered to show me how to change a tire. A superior local business with great products and service run by people who care.”
“I just picked up a treadwell that I ordered. They assembled it flawlessly and even installed a kickstand for free. Everyone in the shop is super nice and knowledgeable. The customer service here is 100%. Great selection and great bikes. Very highly recommended.”
“My son’s bike brake was not working properly. They also noticed that the bike was wrongly assembled. They have great prices and great customer service. Very satisfied with their services.”
“We’ve purchased a number of bikes here over the years and I love their knowledge and selection. The used bikes have been great when kids outgrow a size quickly and they are always well-serviced. They even fixed the brakes on my son’s Mongoose scooter in record time last week. Highly recommend!”
“Over 10 years as a customer now, so probably a fair amount of time to give a review. tldr: Hilltop is an excellent bike shop.
The team has expertly serviced so many of my bikes and my friends' that I've lost count. They stock a great range of quality bikes, bike parts, and accessories that they stand behind and can help you get started with. When there's time, they may also suggest local routes and rides they've enjoyed. During the warm months, they host fantastic bike events that bring the community together. They have multiple locations in the area, and all are convenient to both drive and take public transit to. All the locations meet the same high standards of selection and service. Hilltop has been a tremendously helpful and positive part of my life, and if you're looking for a bike shop, I highly recommend them.”
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“Hes been in the business for a very long time. He's great at what he does! Thanks for lacing up my vintage 1980s hubs and hoops. I took 2nd place at the show! The wheels spins perfect! Thanks again for everything”