-
November 2025 by Pietro Quaglietta
HORRIBLE!!! That is an understatement of this company. If I was able to leave 0 stars I would’ve. Parents ordered two couches that kept getting postponed on deliveries for to 2 weeks!! When they did finally arrive, they only brought 1 couches and no one knows what is going on!! It’s an excuse after an excuse!! Not worth it in all honesty and sometimes it’s an omen telling us there is worse things ahead with any issues. STAY AWAY!! Far away
-
October 2025 by Ella Xavier
If I had a choice between this place and a clearance sale at a landfill, I'd pick the landfill every time. Shopping at Watchung 22 Raymour & Flanagan was a slightly less enjoyable experience than a wisdom tooth extraction without anesthesia.
-
October 2025 by Rich Rod
I walk into Raymour and Flanigan in Watchung, New Jerseyand was greeted By a young guy named Rich Rodriguez. Funny I say the name considering I have the same name. I thought it was ironic that I met him. His demeanor and professionalism was outstanding. I am refurnishing my home and look forward to coming to see Him for everything I need.
-
October 2025 by David Ratcliff
Smooth transaction from start to finish. Than you Andre 😉
-
October 2025 by Alyce Fischer
Excellent service from Jack helping me choose a mattress
-
October 2025 by Judy Yeung
Went to the store in the late evening, Gene was very patient to show us what we were looking. He let us took our time to try the mattress. Manager came over and gave us a good deal. Definitely will recommend my friends and family to the store if need anything.
-
September 2025 by JL Manna
Quick and easy experience
-
September 2025 by Satish Kumar
Have been at this place and order 2 sofas. The sales person Fred Rockson said that he is going to enquire from warehouse about delivery and call me back. He also took money from me saying that one of the two sofas will need to be made. It has been 7 days and this person did not bother to call me or tell me about the delivery status of neither sofas. He committed that one of the sofas will be delivered in 3 days while the other one gets prepared. I am not happy with the customer service provided. The furniture in itself is good but it's the people who make the experience pleasant.
Update 1/29: Raymour and Flanigan reached out to me as evident from the reply and asked me to reach out to them in the given email. I sent them an email with all details the same day and there has been no response to my email, no phone call, no status update on my order. Absolute disaster in customer service.
-
September 2025 by Lawana Daye
Staff there was very friendly and efficient. They went above and beyond the call of duty.
-
September 2025 by Matthew Rogala
Excellent, they walked me through the whole show group and then we sat down peace by piece and eliminated what we did not like or what we liked even better but a great friendly place
-
September 2025 by ryan cornwall
good customer service
-
September 2025 by Laura Barlowe
Stuart was efficient, friendly and knowledgeable. The purchasing experience was far better than expected.
-
September 2025 by Michele Kus
Excellent service.
-
September 2025 by Morgaine
Andre was wonderful to work with. Kind and patient. He answered all our questions.
-
September 2025 by Nancey Pierre
The sale consultant was very courteous and knowledgeable.
