-
January 2024 by Denise Santiago
The lady on duty named Leslie was EXTREMELY RUDE, SHORT, CURT, ARGUMENTATIVE & she just seemed like she did not want to be bothered.As I was looking for what I needed I overheard her nasty & rude treatment of the previous customer, I was hoping I could find what I needed & not have to deal with her.Unfortunately, I could not find what I needed which was the YOU perfume so I had to ask her and her response “Free Standing Store” so I asked her “what is that” & she said “free standing store like I told you” I then told her she was rude to me & the lady before me so she started arguing with me & then told me she wasn’t going to argue with me. I was beside myself because the only one arguing was HER! She then proceeded to state I was belittling her. I was like “What?”I think she needs a new job.This Sephora is the worst one I’ve ever shopped at.
-
December 2023 by galo 1
I don’t like the last visit that woman was there She had an attitude And she watch me like I’m going to steal something. She made me feel so uncomfortable. But I continued shopping for the products I wanted and the perfume too, she have very bad aptitude. I asked for a product. She said we don’t have that and I‘m looking by myself and I find it. I buy that perfume and I asked for the special because in this time they have like it 20% off and the big perfumes and she said no and I go to another Sephora they have special that’s why I’m going to return the perfume, and going to buy another place of Sephora.
-
December 2023 by K Chambers
This is a horrible representation of Sephora!! The customer service is horrible,there is a manager named Leslie that is rude and inconsiderate . I will never shop at this ran down wanna be Sephora
-
December 2023 by Jean-Paul Marchetti
This store does not exist any longer at this location
-
June 2023 by Annie Kass Elias
Poor customer service, they get their employees from the hood!
-
June 2023 by ernesto lopez
Bad experience. They do not give a sample when one buys a perfume as a gift, the one who attends is seen to do so reluctantly.
-
April 2023 by Alicia H.
I needed to make a return and had business to attend to in the area, so I figured I would stop by here. Bad choice as soon as I got in the girl at the register blankly looked at me as I stated I needed to make a return. She asked if I got it from Kohl's at Sephora or a Sephora? And like any normal person I'm thinking a Sephora is a Sephora. She tells me "unfortunately we don't take returns unless you purchased it at Kohl's with Sephora because we're not Sephora we're Kohl's and Sephora". A coworker from one of the aisles yells out "go to Bridgewater it's about 10 minutes down the road". Lies. I have now literally driven 25 minutes out of to what I thought was going to be a storefront but it is the mall. Good luck in Kohl's + Sephora. It was a brief interaction but I can see why their rating is low. First and last time.
-
February 2023 by Day Gillett
Did not like how the brunette lady did my makeup for an event. Originally the manager offered to the week before with a time set and her business card. Come the day of and she is not there! What a liar. Another lady did my makeup and it was not what I told her at all, a no-makeup look but cakes on foundation and eyeshadow. Not the eyebrow pencil!! It was horrendous. At least I didn't pay a dime because the workers thought I paid for a product with the manager so I can't be too mad. Didn't even bother to check ?
-
January 2023 by janette
Came to return an item that was too harsh for my skin, was told that I cannot return without the packaging but policy clearly claims that items are valid with or without the packaging!! weird. I then asked if i’d be able to pull up my email receipt but got dismissed because of the uncertainty of where the packaging was. Very confusing when theres a policy put forward and its not followed.
-
October 2021 by Jennifer S.
My first visit they were busy and I forgot to pick up one thing, I went back for the item I originally went for and they were out of the one I usually buy. I bought a new setting spray and hope it's as good as the one I normally buy. A lot of product seem to be missing off the shelves. I was looking for one specific gloss bomb from Fenty and the girl did find it for me. Other than not a lot of product on the floor it was a pretty good visit. Hoping they will be fully stocked so it will be my go to Sephora
-
October 2021 by Shannon S.
Well I went to buy perfume and Sara helped me, but she seemed spaced out and was rushing me to make up my mind and I didn't like that. Also, Erica the cashier that was ringing didn't give me any samples either or say have a good day. So, I think management should train their employees by telling them not to rush customers out of the store. The perfume I wanted was a roller ball and Sara didn't show me the roller ball section, where they were. I think the store is neat and tidy and nice though and I would recommend shopping there.
