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December 2023 by Santos Morales
Ruth Rodriguez the receptionist is the best ever my nerves were through the roof and I had a lot of questions due to it being my 1st time failing exam. She showed compassion, empathy and patience, answered all my questions and made me feel cool to wear glasses.I will definitely be coming back and highly recommend this placePS all the employees there are very professional and sweet
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December 2023 by Gabby Jones
I love being an EyeCare Club member here at America’s Best! The location in Wayne always has the nicest staff & are very helpful when it comes to vision insurance and helping us get the most out of our appointments. Margil and the store manager Micheal are very attentive and polite and making ordering glasses or contacts a breeze. Can’t recommend this location enough!
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December 2023 by Darcey Hinds
Absolutely love this place!! Everyone was beyond helpful. From now on I will only be coming to this location for any of my glasses and contacts. Big thanks to Zelma, Joe and Margie for putting my nerves to ease!!
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December 2023 by Kathryn Counsell
Michael and other staff were so kind and helpful. And with my vision insurance I was able to get two pairs of glasses (including lenses and coating) for $77! Highly recommmend.
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November 2023 by Aya Quryouti
I came in for my annual check up. The whole team was very kind and pleasant. Before, I used to walk in there and feel very unwelcome. But now the office welcomes you with a smile and make you feel comfortable. I applaud the great customer service and professionalism. Margie is a wonderful, friendly, and professional rep. I highly recommend this place for an outstanding and quality service.
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November 2023 by Mildred Perez
I recently visited the Wayne facility for my daughter’s glasses. The rep that took care of us is named Margie she was awesome!! She looked through all my insurance information and I ended up paying way less than I anticipated. The doctor was great too. Everyone there gave great service I recommend this facility to anyone!!
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October 2023 by CoCo CoCo
I LOVEEEEE this place! It definitely goes by its name -Best !I’ve been taking my daughter here for the past year and it’s always so welcoming. The employee greet you from the minute you walk in. Everyone is always so personable and understanding.Recently , I took my 10 year old for contacts.Zelma, Ruth and Estephanie took great care of my girl. The doctor and other staffs also did their parts as well. My girl walked out with no issues.Visit was a pleasure and we achieved exactly what we needed.This is my GO to place going forward. I would def recommend this place to everyone- all ages.Professionalism at its finest. Very organized, understanding , knowledgeable , and clean.*** Wait time is awesome.! ***You will not be disappointed ☺️
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September 2023 by Jerika
Margie was a very helpful associate! I loved speaking to her and would come back only if she was available to help me as she was so patient and kind. Cannot recommend her enough if you stop in for some glasses or contacts.
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September 2023 by austin noa
I walked into this location because a screw fell out of my glasses and I wanted to go get it fixed. As soon as I walked into those doors, I was greeted with the most amazing “hello welcome”. I am immediately astonished because they stop what they were doing, turned around, and greeted me. My glasses got fixed and I decided to take a look to see if I liked anything but both the wonderful man and Margie were honestly great help! They told me that they were going to be there if anything and honestly had great customer service. Due to how great my experience was, I purchased two pairs of glasses. It was such a great experience and every time I come to this location I’ll leave with a great experience. Margie, you are honestly the nicest and it makes me happy to interact with you! 10 out of 10 would recommend!!
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September 2023 by Tyeisha James
Great office with genuinely nice people! From the front desk reception, to the optometrist and support staff, everyone was very helpful. Zelma was the last person we worked with and she sealed the deal. She helped my mom pick really nice, designer glasses at a very reasonable price. Overall, it was a pleasant experience.
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September 2023 by Karen Bacourt
When I arrived Margie was the only one available to service me and she was by herself. She was extremely professional and provided me with exceptional customer service. She was extremely pleasant and answered all of my questions. Need more like her. ?
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September 2023 by Yashira Mogollan
It was my first time in the office and I felt very good with the attention they gave me. They are all very professional! Especially Margie, she was very gentle with me when choosing my lenses. Thank you for everything!!!
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August 2023 by Lorraine Ocasio
It was my first time going to an America’s Best (the location in Wayne,NJ). Everyone was very professional and so friendly. Felt like everyone working there was happy to help. Dr. Areola was so nice and patient with me and answered all of my questions. The technicians were all so professional and Margie was very informative and attentive and helpful picking out my new frames. I even made an eye exam appointment for a family member. Def recommend!!
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August 2023 by Angela Harden
The customer service at the Wayne New Jersey store is exceptional. Carly was kind and patient. She made sure I took my time and picked the best frames. She and Marjorie were diligent in sorting through the maze of my insurance coverage. Ruth listened patiently as I told her about my challenging day. Michael, the manager was also pleasant and accommodating. They set such a high mark for customer service I was afraid to go to the rest of the stores I needed to shop in for fear that the customer service would be substandard. I will recommend this store to coworkers.
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August 2023 by James P.
Never dealt with America's Best before, but Ruth in Wayne was super nice and helpful making sure to match the best Dr. with my vision requirements. Very impressed that she took the initiative to do this.
