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January 2024 by S F.
This DSW is the closest to my home, yet I'd rather travel 30+ minutes away to a different DSW. It doesn't seem to matter what day of the week, time of day, or the crowdedness of this store, you can bet there's still only 1 register open, 2 max. That was my recent experience again, and has been my experience every single time I come into this store. I've spoken to the manager on 2 occasions in the past. Their comment was "they were short staffed". If this is what happens every time I'm in this store, then I suggest you start hiring more for shifts. I've actually walked out 2x, when I planned to purchase something (both times) because the line was too long and taking forever to checkout. What do you expect when only 1 register is open with several in line?
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January 2024 by rae Tenn
Prices are good, but the shopping experience is NOT! They don't have shopping carts, very difficult to navigate with a walking cane and hold boxes of footwear.
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January 2024 by Peter Vamvourellis
Went to get a gift card for a present, store is clean, and I got in and out party quickly.
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December 2023 by Elizabeth Castillo
Good deals and good quality shoes
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November 2023 by klk Fishing
? Perfect
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November 2023 by Cheryl A. Moses
Assistance on the floor is hard to find as well as seats to use when trying on footwear.
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October 2023 by Sunny Patel
Desiree was great
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September 2023 by Adam M.
Easily the best choice you can make if like me, you like quality at a bargain price. They’re surprisingly well stocked across a wide variety of brands, something I cannot say for some of their other competitors.
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June 2023 by Varda Kahalany
This is my favorite place to buy shoes. No chance that I will not fing what I want
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May 2023 by Ryan Garner
They were the first store to have the shoe that I wanted in the right size But then I waited 30 minutes in the checkout line because there was only one cashier (among 7 registers) despite seeing 3 other employees in and out of the desk area. That said, Ebony was really nice to me once I finally got up to her.
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May 2023 by Joe Just joe
Bought shoes there took them home and decided against them. Brought them back to credit my account. They told me it takes 7-10 business days to reflect my credit. But when purchased it debited my account instantly. Shameful. Careful when returning. I’ll never use them again.
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April 2023 by Michael Sullivan
THIS REVIEW IS FOR THE DSW WEBSITE but this is my DSW STORE:At first the website was down, then when I called a customer service rep said they will call me back in 4 hours and I will receive a $10 discount. After no one called, I went back to the website and tried to order again but I could not get the $10 discount. I then noticed a email from DSW that said I had left something in my bag (cart) at this point I went back onto the website and I chatted with a customer service rep who told me they could not process credit cards by chat and gave me a number to call. Once I called, a very polite helpful service rep helped me with my order. Your welcome for my patience...
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April 2023 by Cyvonne Moore
Where have I been all my life?? I just fell in love with DSW! I have shopped on numerous occasions since joining the VIP Club. But this weekend??!! This past weekend, I had to pull my own self away from my e-mails and the STORE!!! The store always has a lively energy as does the employees. The prices are the best! Did I say I LOVE the Clearance section! Something that amazed me was how quickly I was alerted via e-mail with my new points! And the friendliness, professionalism and knowledge of the store, product etc that Ashley has at the Rt 23 Wayne Store! OMG! Can we clone her??? I must also add that if there were no other reason to come to the store what DSW does in the area of philanthropy is so amazing! #SoleforSouls! I love that I am able to come to DSW with a greater purpose... One that not only touches my soul but so many in other countries.! Continue making a difference! I would love to hear about more local philanthropic work too. Thanks for this opportunity to share!
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April 2023 by Ursula Harrell
Prices are jus too expensive for me. The place is ok. Staff really didn say much
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March 2023 by Panayiotis Tsitouras
Very good selection of different types of shoes. Floor help not existent. Prices not so good as they used to be. Just a little lower than department stores.