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September 2025 by Howard Schleider
Very easy to create a reservation for a unit. Price was reasonable. On line app makes entering the facility easy and Will (the person who was there) was great. He helped with the app, showed me my space, explained everything about the unit and made the process real simple.
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August 2025 by Debbie Sullivan
When we arrived at the storage facility we were greeted by Catelin. She was wonderful to us. Spending time showing us around and answering all of our questions. Highly recommend this location.
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July 2025 by Steven Czachor
Have rented several units from this location. Always been a smooth transaction. Mark who works at the front office is a super helpful resource and always did his work with care. Excellent service.
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June 2025 by Cyndi Keller
Rt 23 location has the friendliest and best support on site. Her name is Kataline (not sure if spelled correctly). Always available to assist and answer any questions professionally we have. It's a pleasure to speak with her and glad to have her at this location.
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June 2025 by Stephanie Agredo
Catelin helped us with the whole process and it was quick and easy! Great customer service thank you!!
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June 2025 by Justin Anderson
Mark was a huge help. Made things quick and easy.
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May 2025 by Michael Mincey
Arrived at the facility Mark assisted me with all the question I had and great suggestion. I am happy with my unit.
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May 2025 by Jennifer Roccisano
Public Storage team member Catelin worked with me to secure a storage unit. She made the process easy, quick, efficient, and kindly and patiently answered all my questions. I left feeling very happy about having chosen Public Storage in Wayne, and feeling blessed to have worked with Catelin.
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April 2025 by Eric Chau
Ryan was very helpful! He made me smile at his exceptional customer service!
2nd review (April 2025): 3 months into leasing the unit, my rate went up 40% from initial rate since March! I can understand a 10-15% bump but 40%??
Spoke with the supervisor Kaitlyn and she told me the initial rate was used to attract new customer but they won't disclose new rate from the beginning. Isn't that some kind bait and switch? I hate businesses who operate this way and will be looking for alternative space.
Public Storage, I'll probably never use you again.
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March 2025 by Miranda Vazquez
Super clean facility and an easy rental process. Michael was very sweet and helpful.
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March 2025 by Ben Vaccarella
remarkable service, great help showing the facility and recommending the right storage unit for my needs.
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February 2025 by John Super
We have had our storage unit for several years and throughout that time Ryan was a great help! He has always been available to assist us whenever we needed it.
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February 2025 by Scott Berkenbush
Ryan was very helpful. Thank you again.
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February 2025 by Jeff Oliemuller
Ryan was very professional, knowledgeable and very helpful.
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February 2025 by Jonathan Caban
Would like to thank public storage of Wayne for keeping my families belongings safe. The facility is clean #1 checking out/vacating the premises was a breeze. Huge thank you to Ryan. He was very welcoming and professional. Really enjoyed his customer service.