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April 2024 by Zeren Londah
Picked up RW Iron rangers boots today from this store. Had trouble deciding what size since this was going to be my first ever RW boots, but luckily I had great help from Adam. His customer service was above and beyond. Incredible shopping experience. Glad to walk out the store with a new fav boot.
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April 2024 by hancy peguero
Excellent service, they treated me wonderfully. This place is recommended for the professionalism of the employees and in terms of getting good footwear for work, I recommend it 100%.
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March 2024 by Alaa Mahmoud
Don't buy from this store. They will not honor returns on brand new boots
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February 2024 by Marielle Martes
Great customer service and very helpful! The lady working there made this a very nice experience.
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December 2023 by Matthew Foran
Was very simple and easy! I was looking for the 413 soft toe. But they are discontinued... so the gentleman showed me a logger soft toe I could use for the winter.
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October 2023 by Brian Quinteros
Jack was very knowledgeable about boots and which boots were best for my type of work. Very friendly, great costumer service. Would definitely go back to this location.
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October 2023 by Hubbs10
Good customer service and the shoes are comfortable, although I had to buy an extra pair of insoles.
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June 2023 by John Garra
The woman who took my order over the phone and mailed me my boots did a wonderful job. She was very accommodating, and even Lee stop my boots for me and put the flag on it. She was very nice
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May 2023 by Michael Lambert
I’ve been wearing redwing boots for quite some time now. Logger boots in the winter and short ankle boots in the summer. They have notoriously always been my favorite. I usually get a good amount of time out of them since I switch boots in the winter and summer. After getting a few tuneups on my short ankle boots it was time I purchased a new pair for this summer. I paid the normal price I pay usually which isn’t very cheap but I normally do not have a problem with this because they last me a few years. Now this is where the problem begins. After wearing the boots for approximately two weeks I noticed that the heal on the boot was starting to wear and almost looked like it was crumbling off. I took the boots back to the store and was told there was “hot asphalt” on the boots which is why the heal was crumbling and that they would need to be resold at my expense. So 125 dollars on top of the 230 something dollars I spent to buy these boots, I unfortunately decided to get them repaired because I needed the boots. As I said, before, I have been wearing red wings for quite some time and I have never had this problem before….EVER Needless to say after this experience, I will no longer be wearing red wing boots. The only reason why I am even giving a two star reading is because the staff that was working the two days I dealt with this issue we’re polite.
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April 2023 by Francis T Sanabria
Priscilla was amazing. She was very helpful and informative when I came to the boots I was looking at. Highly recommend this store.
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April 2023 by Bill F.
Worth the price. 6 years ago. Now the boots for 300.00 and under have dropped dramatically in quality. Much less comfortable, soles are too hard, etc. The boots I used to pay 275 for are now 325 and up and I can no longer justify the price. Time to find a new boot. My most recent purchase is my last. Not this locations fault, at least I don't think so.
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February 2023 by Daniel U.
Good customer service. Not all sizes are in stock so you might have to adapt to your choice of shoes.
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November 2022 by Christine O'Hara
Priscilla is the best! Went in with my son, a union carpenter apprentice. He's been wearing some low level steel toe boots and now needs the real deal. It is time to make the investment in boots that will last, and so we went to Red Wing. I couldn't have been more impressed with Priscilla's knowledge of the product and OSHA requirements! My son has hard to fit feet -- high instep, low arch, and wide. Priscilla helped find the right fit and the right insert to support his feet. Thank you, Priscilla! We'll be back.
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July 2022 by Gregory Adair
I’d been looking for a pair of Red Wing Oxford steel toe shoes ( ankle high) for years and NYC , oddly enough, doesn’t have them.I called Red Wing Customer Service which led me to the Wayne NJ store and spoke with an exceptional young woman, Priscilla, working her way thru college I guess, who found me my pair and got them to my home in under 48 hrs.At my age, one gets to slow down wait for what you want and Thank God have the ability to “ BUY WELL ONCE”.This was one of the better shopping experiences I’ve had this year and grateful to the Wayne store… and gonna buy a pair of boots within 60 days..
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June 2022 by Joe H
Helpful staff. It's nice that they keep all of your information and past purchases in their database. I love my 2412 boots. The best part is having your boots serviced with new soles, waterproofing, and new laces.