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January 2024 by Kristin N
I normally love coming to this location since the associates are friendly but had a poor experience today with an associate named Jackie. I asked a simple question and had a little confusion about a product, and she had a really strange attitude and tone in her voice. It made me uncomfortable and I left the store deciding to just buy online, as she was not helpful at all and I was taken back by her mannerism.
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January 2024 by Angie Zayas
Great associates!
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January 2024 by NapturalDivas2Adore Journey
Sephora is one of my favorite places to shop for beauty products. I’ve recently treated myself to the “The 7 Virtues” gift set and I am in love. This location was awesome with great customer services.
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January 2024 by merve karamuk
I got Brazilian bum bum brands roll on from this location and had a very bad allergy. I brought back the roll on they didn’t refund my money or exchange.
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December 2023 by Lubi Perez
Kudos to Christina for Exceptional Service!I wanted to express my appreciation for the exceptional service I received from Christina during my visit yesterday. Despite a busy Saturday night, Christina was friendly, professional, and incredibly helpful. She introduced me to fantastic products, exceeding my initial purchase intention.Christina's guidance led me to discover Bare Minerals foundation, a blush and bronzer combo, Laura Mercier face primer, Too Faced eye primer, and Urban Decay eyeshadows. Her approach was not pushy, and she made the shopping experience enjoyable.While I thoroughly enjoyed Christina's assistance, I noticed room for improvement in store cleanliness. Suggesting periodic attention to specific sections for wipes, garbage, and overall tidiness.Thank you, Christina, for your outstanding service!
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November 2023 by Julia F. Marcello
A really nice woman I think her name was tori helped me find everything I needed. Their color match technology is super cool. A little expensive but worth it, especially if you're like me and can't figure out your undertones exactly!
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November 2023 by Nick Sypniewski
Went in here for something but was unable to find it, I spent quite some time walking around and I couldn't get anybody to help me. Associates all just chatting with each other or on their phones. Store really wasn't clean and very long checkout line with 2 cashiers, took almost 15-20 minutes to go through a line of about 4 people ahead of me. Wasn't satisfied shopping here, won't come to this location again.
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November 2023 by OnlySkye
Great products but it's too obvious when the workers are starring you down and/or following you.
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October 2023 by Latoya Grace
I didn't give 5 stars simply because the cleanliness of the store is not that great. However, I was given great customer service. Both ladies that help me were very nice, patient, and helpful.
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August 2023 by Lizzy Maria
I went to Sephora to buy two products and was about to leave when an employee accused me of stealing Dior, although I only went in two aisles which had different makeup brands. I showed him my bags and emptied them and asked him to check the footage again, but he refused and kept saying I was lying instead of just checking the footage again so that the situation can end. I kept trying to tell him I didn't steal anything and wanted to ensure he knew that. He only checked the footage after adamantly accusing me for a while and then tried to justify his mistake instead of apologizing, in which I had to then ask for an apology. He was rude and unprofessional and I hope he as well as the other employees learn how to treat customers better. It was an incredibly uncomfortable experience.
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August 2023 by Ruby Cubez
I usually have to mentally prepare myself whenever I walk into any Sephora. Throughout the yrs, I feel Sephora is the place where the most prominent bully/ mean girl goes to work when they grow up. This Sephora was a pleasant surprise.As soon as I walked in I was greeted by a man & woman, who were so friendly and helpful...even joked with me. I thought I was having a stroke. Is this ...Sephora? LolI came in and bought what I needed. There are still mean girl employees there but the few pleasant interactions I had balanced it out. It was nice. I hope they continue to hire people that still treat their customers kindly even if they do find them ugly.
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July 2023 by Rosalyn G.
The overall upkeep of this location is not great. Some areas are messy. The staff followed me & my child around the store so much it was beyond ridiculous. I even looked around to see if I was doing anything different than anyone else. Security is one thing. This was borderline harassment.
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July 2023 by Lauren J.
This Sephora is absolutely filthy. Anytime I go in, even if it’s opening hour, the garbage pails, the displays, the floors, the makeup containers and more are all dirty. I totally understand that sometimes there are messy customers trying things on, but no one seems to be cleaning the displays here. This site seems to be fully staffed as they are usually huddled together chattin so I don’t know why it is always so dirty. It’s very simple to just wipe down displays and containers with wipes. A true germ pit! I’ve raised concerns to management and they truly don’t care.
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June 2023 by Fernanda Verdun
I get sol de Janeiro shower cream gel and cream. Smells good ?
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June 2023 by Sasha Salz
Fabulous staff, was able to find everything I needed.