Stop & Shop, a neighborhood grocer for over 100 years, is focused on delivering a wide assortment at great value. Its GO Rewards loyalty program offers personalized offers and allows customers to earn points for gas or groceries. Customers can choose to shop in-store or online for home delivery or same-day pickup. Stop & Shop is committed to fighting hunger in its communities through the Stop & Shop School Food Pantry Program. The store is generally clean, with fresh meats and produce. Customers praise the fast checkout process, though some note the prices are higher than at competitors like ShopRite. The loyalty program is seen as too much effort by some. While a recent remodel caused initial confusion, customers appreciate the well-laid-out store. The staff receive mixed reviews, with one employee, Ricardo, praised for his helpful and friendly customer service. However, some customers find the produce department workers to be grumpy and unprofessional. The store also faces challenges, such as the scratch-off machine not being filled for months. Overall, Stop & Shop provides a solid grocery shopping experience for its customers, with a focus on value, convenience, and community engagement. The store continues to evolve to meet the needs of its customers.
